Lead Analyst - Credit and Collections

As a Lead Analyst - Credit and Collections, you will be responsible for the activities and operations in the Credit and Collections department. You will oversee the processing and verification of applications for credit and the solicitation for payment on overdue accounts. You will Investigate credit issues and suggests payment options to be approved. You will also mentor others with lower-level positions in Financial Services.

• →Monitors past due invoices and makes collections contacts via phone, e-mail, or customer portals.
• →Evaluates collectability of unearned cash discounts, finance charges, small dollar invoices, etc. and performs and approves write-offs of uncollectable amounts within their level of authority.
• →Participates in and/or leads monthly accounts receivable aging and dispute reviews with financial services team and branch personnel.  Documents and pursue follow-up actions agreed to during meetings.
• →Researches and obtains appropriate credit information to rate and approve credit worthiness of new and existing accounts within assigned portfolio.
• →Works with financial services management to determine use of various credit instruments to mitigate risk, including UCC filings, liens, letters of credit, payment bonds, personal and corporate guaranties.
• →Works cross-functionally with sales, operations, finance, contract administration, and customer master administration teams to review documents, including purchase orders, credit applications, etc., and initially identifies contractual risks, including warranties, indemnification, uncapped liability and liquated damages.
• →Reviews orders on credit hold by assessing credit worthiness of customers, including financial ratings, open invoices, in-process payments and backlog, and makes independent decisions to release orders on credit hold, or escalate higher-risk customers to manager.

• Associate’s degree in accounting, finance, supply chain or business required; Bachelor’s degree preferred
• Licenses/Certificates/Designations - NACM or similar required.
• 4 years of accounts receivable, accounting, finance, supply chain or general business.
• 4 years of commercial, business to business, credit and collection experience in a high-volume environment.
• 4 years of working with trade credit and other third parties (e.g., D&B, Experian, Equifax, NACM, CreditSafe) to obtain credit information.
• Ability to travel 0% - 25%.
• Knowledge of computer system applications:  Microsoft Office, including Outlook, Excel, and Word, and familiarity with an ERP platform (e.g., Oracle, DAX, AS400 etc.) required.
• High level of Excel knowledge preferred including pivot tables, vlookups, etc.
•  Strong written, oral communication and interpersonal skills with a positive disposition.
• Reliable with strong organization skills; solution-oriented and results-driven philosophy.
• Ability to work independently as well as in a team environment.
• Strong attention to detail with a passion for accuracy.
• Willingness to accommodate temporary working hour changes as required by workflow.
• Ability to prioritize tasks and demonstrate a willingness to accept new challenges.
• Ability to travel to branches and customers.
• Lean, continuous improvement mindset.
   

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