Academic Advisor (Student Services Professional II)

California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students.

Chico State is committed to recruiting outstanding candidates. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply.

Working independently, the Student Services Professional II (SSP II) performs moderately complex professional student services work to support student success. Under the primary direction from the NSC College Advising and Retention Specialist (CARS), incumbent responsibilities include direct academic advising for majors and minors within NSC departments/programs. Incumbent will perform student advisement, using basic interviewing and counseling techniques to assist students in making timely progress toward their degree objectives. With a focus on specific populations, this SSP II will target outreach to current and incoming students and assist with the NSC Student Success Center - Holt Hall. In collaboration with the Chair of the Department of Mathematics and Statistics, the incumbent will organize and supervise the mathematics tutoring program and the math learning lab.

Two years of full-time professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth.

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. 

A Master’s degree in a job-related field may be substituted for one year of professional experience. Additional specialized experience which demonstrates the applicant has successfully applied the knowledge and abilities of a Student Services professional may also be substituted for required education on a year-for year basis.

Preference may be given to applicants with the following as they may be considered specialized skills: 

• History of effectively establishing and maintaining cooperative working relationships within a diverse student population.
• Experience hiring, training, scheduling and evaluating students or staff.

Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. 

The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus.  We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today.

The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.

Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

CSU, Chico's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person at CSU, Chico Police Department or by calling 530-898-5555. It is also available on the web at Annual Security & Fire Safety Report.

Open Until Filled (Review of Applications will begin 08/31/26. Applications received after that date may be considered.)

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