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DS Director Of Service Development And Support (Office/On-site)

United StatesUnited States·East Hartfordexecutive
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Requirements Summary

�\r\n\r\n\r\n Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process.

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Introduction

\r\n\r\n\r\n\r\n\r\nAre you a current State of Connecticut, Department of Developmental Services (DDS) employee looking to tackle a leadership role? If so, we invite you to read more!��\r\n\r\n\r\nThe Department of Developmental Services (DDS)��South Region has a DS Director of Service Development and Support position�located at the North Region, Private Services, East Hartford, CT.\r\n\r\n\r\n\r\n\r\nPosition Highlights:\r\n\r\n\r\n Location: North Region, Private Administration Division, East Hartford, CT.\r\n Full Time: 80-hour/Biweekly\r\n First (1st) Shift\r\n Schedule: Monday through Friday, 8:00 am to 4:30 pm. (Regular Days Off: Saturday, Sunday)\r\n Will be required to travel\r\n Must be flexible in order to meet the needs of the agency and programs.\r\n\r\nThe Role:\r\n\r\n\r\n\r\nThe Director of Service Development and Support oversees a staff of 15. The position oversees the Resource Management Division and is responsible for administering the North Region budget for private residential and day supports, forensics, rent subsidy and regional transfers. This position provides oversight of individual budgets and the Fiscal Intermediary Liaison role.\r\n\r\n\r\n\r\n\r\nWhat’s In It For You:\r\n\r\n\r\n\r\n Visit our new State Employee Benefits Overview page!\r\n Professional growth and development opportunities.\r\n A healthy work/life balance to all employees.\r\n\r\n\r\n\r\nWe hope you take this opportunity to continue your career with us and make an impaCT!\r\n\r\n\r\n\r\n\r\n\r\n

Selection Plan

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.� You must specify your qualifications on your application.�\r\n�FOR ASSISTANCE IN APPLYING:�\r\n\r\n\r\n Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process.�\r\n If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA), please contact Edward Magnano, EEO Manager at (860) 418-6148 or Edward.Magnano@ct.gov.\r\n\r\n\r\nBEFORE YOU APPLY:�\r\n\r\n Preferred Location: Select all location(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location.�\r\n Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. �\r\n Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.�\r\n Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.�\r\n Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. �Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov.�\r\n Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.�\r\n\r\n\r\n Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.\r\n\r\nAFTER YOU APPLY:�\r\n\r\n Some email providers may experience delays or issues delivering messages. To avoid missing important updates—such as referral questionnaires or interview scheduling links—please check your Personal Status Board regularly. For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select “Update My Contact Information.”\r\n Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).���\r\n Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!�\r\n Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.��\r\n The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.��\r\n Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.\r\n This employer may participate in E‑Verify and will provide the federal government with your Form I‑9 information to confirm work authorization.\r\n\r\nQUESTIONS? WE’RE HERE TO HELP:�\r\nDue to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Ethan.Ives@ct.gov.�\r\nJoin the State of Connecticut and take your next career step with confidence!\r\n

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Developmental Services this class is accountable for directing and managing�program and service\r\ndevelopment efforts of the department.\r\n

EXAMPLES OF DUTIES

\r\n\r\n Directs staff and operations of a major unit intended to advance agency mission;\r\n Coordinates, plans and manages unit activities;\r\n Formulates program goals and objectives;\r\n Develops or assists in development of related policy;\r\n Interprets and administers applicable statutes and regulations;\r\n Evaluates staff;\r\n Maintains contacts with individuals within and outside of the agency who might impact program activities;\r\n Ensures development of resources necessary to conduct training programs and provide technical assistance in implementing services;\r\n Manages accounting and funding for major unit;\r\n Works closely with regional and training school directors and assistant directors in service development, planning and implementation;\r\n Develops budget components related to staff and service development activities, projecting costs of implementing programs;\r\n Monitors and evaluates departmental implementation of programs and services to determine need for additional resources, training or support;\r\n Leads the recruitment and hiring of staff, including outreach, interview and selection;\r\n Performs related duties as required.\r\n\r\n\r\n

KNOWLEDGE, SKILL AND ABILITY

\r\n\r\n\r\n Considerable knowledge of\r\n \r\n and ability to apply management principles and practices;\r\n relevant state and federal laws, statutes and regulations;\r\n training and development principles, methods and techniques;\r\n \r\n Knowledge of\r\n \r\n current trends and practices regarding provision of integrated, supportive community based services to individuals with an intellectual disability;\r\n state, private and community human service programs particularly those which provide services to individuals with an intellectual disability or services needed by individuals with an intellectual disability to function in the community.\r\n \r\n Considerable\r\n \r\n interpersonal skills;\r\n oral and written communication skills;\r\n \r\n Considerable organizational and administrative ability;\r\n Considerable ability to\r\n \r\n develop action plans to implement executive program priorities;\r\n plan, organize, direct and effectively coordinate and evaluate all program and staff development activities of department;\r\n direct and manage process of determining staff development goals and objectives based on department new program initiatives;\r\n \r\n\r\n\r\n\r\n

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Eight (8) years of experience in the provision of human service or education programs.\r\n

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have been in a supervisory or managerial capacity with primary responsibility for planning, developing or coordinating services or programs.\r\n

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

\r\n College training�may�be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.\r\n A Master's degree in public administration�or a behavioral science such as psychology, rehabilitation therapy or social work may be substituted for one (1) additional year of the General Experience.\r\n \r\n\r\n

PREFERRED QUALIFICATIONS

\r\n\r\n Experience in managing supports and services for individuals with intellectual and developmental disabilities.\r\n Experience with developing new residential and day programming in partnership with private providers.\r\n Experience in services/supports contract negotiations, contract monitoring including reviewing/approving contract service authorizations.\r\n Experience with fiscal analysis, budget management and reporting.\r\n Experience administering quality monitoring systems including assessing effectiveness and developing Quality Improvement plans.\r\n Experience with Microsoft platforms and other DDS Systems, to effectively operate assigned residential programs and capture required data and service delivery.\r\n Experience supervising, training, and communicating leadership priorities to staff responsible for implementation.\r\n Experience collaborating with various state agencies and other external partners.\r\n\r\n\r\n

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER\r\nThe State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.\r\n

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.� As such, a job class is not meant to be all-inclusive of every task and/or responsibility.\r\n

Location & Eligibility

Where is the job
East Hartford, United States
On-site at the office
Who can apply
US

Listing Details

First seen
October 13, 2026
Last seen
October 13, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
57%
Scored at
October 13, 2026

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DS Director Of Service Development And Support (Office/On-site)