Branch Ambassador

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers.  CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

The Branch Ambassador is responsible for assisting new hires in getting acclimated to the company culture, fostering a positive environment, and providing ongoing support during their initial period of employment. Overall, this position plays a crucial role in executing the Employee Experience Playbook and helping new employees feel welcomed and prepared for their roles within the organization.

• →Serve as the face of the company, greeting and assisting new hires, answering inquiries, and providing information as necessary.
• →Lead new employee tours, encompassing comprehensive training on Health & Safety protocols.
• →Collaborate with Branch leadership to facilitate new employee department placements and
  communicate with department leaders to ensure readiness for new hires.
• →Conduct Day 1 Orientation for All Direct Hire employees and perform Ambassador duties based on designated employee key milestones thereafter.
• →Verify accurate setup of all employees in Kronos system and collaborate with HR to rectify any discrepancies.
• →Engage proactively in the Branch Culture Committee and contribute to organizing employee appreciation events.
• →Provide daily updates to management and ensure effective execution of any changes.
• →Maintain the work area in a clean and orderly condition.
• →All other duties assigned, based on the business the warehouse supports.

• Effective interpersonal and communication skills, with the ability to effectively communicate, motivate, and influence individuals.
• Ability to swiftly adapt to changes and effectively implement new processes.
• Effective multitasking skills coupled with thoroughness and attention to detail in task completion
• Competent in maintaining accurate and organized records.
• Demonstrates effective problem-solving skills and decision-making abilities.
• Sales and marketing mindset to champion the company's brand and enhance employee career opportunities.
• Handles basic issues and problems and refers more complex issues to higher-level staff.
• Basic knowledge of computers and MS Office (Excel, and Outlook).
• Ability to work independently and in a team environment.

• Previous experience working in a high-volume distribution, manufacturing, technical service (i.e. testing and repair) or forward logistics operation a plus.
• Ability to speak multiple languages.
• Continuous improvement mindset. 

• High school diploma or equivalent work experience.

• Warehouse environment
• The ability to lift, push and/or pull up to 50 lbs., if necessary.
• The ability to stand and walk for an extended period of time, if necessary.
• The ability to bend, push, pull, twist, and reach in a continuous/repetitive capacity, if necessary.

• United States (Required)
• Must be 18 years of age

Apply today to join our dynamic team!  CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years.  Come put our successful history behind your career!

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.  

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