CRM and Data Management Advisor

This placement is an opportunity to use your business intelligence, CRM, database management, and data analysis skills to strengthen the Canada-Peru Chamber of Commerce in Lima. You will help improve information management, uncover growth opportunities, and support confident, data-driven decisions.

Working with the partner team, you will research and classify prospective members and partners, build prioritized outreach lists, improve CRM data quality, and establish practical data-cleaning standards. You will also map relevant markets and stakeholders, support opportunity follow-up, and participate in trade shows, events, and institutional conferences.

This role is ideal for a proactive, analytical, and organized professional who enjoys multicultural collaboration. You will expand your technical and leadership experience while supporting stronger Canada-Peru commercial, educational, and cultural connections and contributing to Cuso International’s inclusive development goals.

• Undergraduate degree in Business Administration, Data Management, Marketing, Business and Entrepreneurship, Commerce or a related field

• Initial CRM Data Review and Diagnostic: Conduct a structured review of the existing CRM database to identify duplicate records, incomplete entries, outdated contacts, and high-risk (invalid) email addresses.
• Support identification of potential members/associates: Prospect research and list building, initial classification based on defined criteria (sector, size, interest, location, etc.).
• Support identification of new opportunities for CPCC. Assist with information gathering on market/actors, initial mapping, and support for opportunity follow-up.
• Data Standardization and Segmentation: Apply consistent formats, naming conventions, and categorization (e.g., sector, stakeholder type, department relevance) to ensure usability across Memberships, Events & PR, and Business Development & Education.
• Basic Data Management Guidelines and Handover: Develop simple guidelines and provide orientation to the internal team to support ongoing data entry, maintenance, and CRM use.

• Experience working with CRM systems, databases, or data management tools
• Experience in data cleaning, validation, and organization
• Experience using tools such as Microsoft Excel or similar for data analysis and management
• Experience in market research

Cuso International provides a comprehensive support package to ensure volunteers maintain a modest and healthy lifestyle aligned with local standards. This includes: 

• Monthly living allowance 
• Accommodation 
• Health insurance (including required vaccinations and antimalarial medication) 
• Round-trip airfare and visa/work permit costs 
• Pre-placement, in-country and reintegration training (along with access to self-directed materials and online resources) 
• Ongoing local support 
• Access to the Employee Assistance Program during and after placement 

If you are shortlisted, you will need to: 

• Confirm passport or permanent resident details for travel 
• Provide two professional references and one personal reference 
• Complete a language assessment during the initial phone interview 
• Pass a police check and medical clearance before departure 
• Comply with anti-terrorism checks 
• Agree to uphold the Protection from Sexual Exploitation and Abuse (PSEA) policy and Code of Conduct