Associate Manager, Clinical Health Services

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Primarily remote, with some field components

Monday-Friday 8a-5p Must be flexible due to nature of the role and supporting children/families

The Associate Manager is responsible for oversight of care management staff including the organization and development of high performing teams. Emphasis on ensuring contract deliverables and health plan goals are met.

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  Works closely with Regional Care Management Managers to ensure ongoing consistency and accuracy in clinical interventions supporting current members.

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  Takes accountability for completing tasks (i.e., audits and reports) aimed to successfully achieve the financial, operational, and quality objectives of the work area.

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  Assists in implementing and sustaining action plans, initiatives, and strategies to support the meeting of contractual obligations and health plan goals.

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  Works to implement effective Clinical Health Services change management plans when new initiatives are rolled out or enhanced by upper management.

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  Facilitates regular staff meetings and 1:1 meetings to ensure all team members are fully versed on ongoing as well as new work area policies, procedures, and expectations.

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  Effectively collaborate and manage relationships with various stakeholders (i.e., DCBS, Therapeutic Foster Care agencies, community providers, and foster families)

• 3+ years in clinical area of expertise

• 2+ years previous leadership experience

• Experience or detailed knowledge of the Foster Care and juvenile justice systems, Adoption Assistance, the delivery of Behavior Health Services, Trauma-informed Care, ACEs, Crisis Intervention Services, and evidence-based practices applicable to the Kentucky SKY populations.

• Advanced problem solving and decision-making skills.

• Advanced collaboration and teamwork skills.

• Advanced growth mindset skills (agility and developing yourself and others).

• Advanced skills in execution and delivery (planning, delivering, and supporting).

• Ability to consider the relative costs and benefits of potential actions to choose the most appropriate option.

• Qualified candidates must reside in the state of Kentucky.

• Registered Nurse (BSN preferred) with active unrestricted state license.

• Master's degree in behavioral health field with active unrestricted State Licensure in applicable functional area. (e.g., LPC, LCSW) 

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.