Lead Director, Growth Strategy & Effectiveness

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

 Company: Oak Street Health

Title: Lead Director, Growth Strategy & Effectiveness

Location: Remote (opportunity for Hybrid work in Chicago, IL)

Role Description:

Oak Street Health®, a part of CVS Health, helps older adults stay healthier and live fuller lives through our 230 centers across 27 states. Our value-based care model helps us consistently deliver better patient experiences and outcomes.

The Growth Strategy & Effectiveness team at Oak Street Health supports the broader Growth organization to improve and expand our Growth strategy and operations. The Growth team is broadly focused on helping Oak Street Health engage more adults on Medicare in the communities we serve by introducing them to our innovative and transformative approach to providing high-quality care.

As a Lead Director, Growth Strategy and Effectiveness, you will play a critical role in supporting our Oak Street Health patients, providers and business by partnering closely with leadership across the organization, including the AVP of Growth Effectiveness and Strategy and our Chief Growth Officer and Division Presidents to develop and refine Oak Street’s growth strategy and will be responsible for designing and executing initiatives that support organizational growth priorities. 

The ideal candidate will have strong communication and analytical skills, be self-directed, and enjoy working with a team in a fast-paced startup environment, while bringing his/her experience, leadership, change management, and innovative ideas.

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  Drive strategic problem solving, opportunity analyses & new idea generation for initiatives within the Growth team

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  Scope and execute initiatives to drive growth efficiency, via stakeholder and change management

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  Closely collaborate with field leaders (e.g., Division Presidents, Regional Vice Presidents), Corporate teams (Outreach and call center leaders), and executives (e.g., CGO, COO, CEO) to drive target setting process alignment and initiative execution

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  Create KPIs and reports to monitor success across various Growth channel, identify opportunities for improvement and report out to these findings to executive leaders

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  Create content for executive-level meetings (monthly and quarterly) 

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  Manage a team of 1-3 direct reports 

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  Other duties as assigned 

We’re looking for motivated, entrepreneurial individuals with:

• Outstanding communication skills

• Experience in a highly-analytical fast-paced environment; management consulting, investment banking, or private equity experience a plus

• Excellent problem-solving and analytical skills and impeccable business judgment

• An ability to independently pursue and implement solutions to complex problems

• A history of taking ownership and delivering results

• Strong experience with project management, cross-team stakeholder management and change management

• Exceptional humility, a bias toward listening, and a natural inclination to dive in and get your hands dirty

• A positive and empathetic attitude -- you motivate others to overcome challenges

• Unimpeachable integrity

• Highly proficient with Microsoft Excel & Powerpoint or Google equivalent (GoogleSheets, GoogleSlides)

• Proficiency with more advanced analytics tools (e.g., SQL, Alteryx) a plus

• Proficiency with Salesforce a plus

• Healthcare background a plus

• Commercial background a plus

• MBA or other advanced degree a plus

• US work authorization

• Someone who embodies being "Oaky"

• Radiating positive energy

• Assuming good intentions

• Creating an unmatched patient experience

• Driving clinical excellence

• Taking ownership and delivering results

• Being relentlessly determined

Oak Street Health is on a mission to “Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient’s communities and focused on the quality of care over the volume of services. We’re an organization on the move! With over 200 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody “Oaky” values and passion for our mission. 

The typical pay range for this role is: