Quality Practice Liaison (Must reside in Arizona)

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

• →Generates and distributes gap in care reporting from Tableau Dashboard.
• →Actions outreach, scheduling meetings, developing presentations, and conducting meetings with provider groups to share HEDIS information.
• →Reviews documentation and abstracts compliant medical record data for entry into supplemental data tool.
• →Contacts the providers of record, vendors, or internal Aetna departments to obtain additional information as needed.
• →Commands a comprehensive knowledge of NCQA HEDIS and STARS Measures for both Medicare and Medicaid.
• →Works with a variety of electronic tools to accomplish team goals.
• →Performs other duties as needed.

• 2+ years of experience with HEDIS quality measures.
• 1+ years of experience with delivering presentations.
• Demonstrated proficiency technology, keyboarding, and various systems, including Microsoft Outlook, Teams, Word, Excel, PowerPoint, Adobe Acrobat, Windows 10, and QuickBase.
• Must reside in Arizona.
• Willingness to travel in the state of Arizona up to 10% of time.

• High level of accuracy and attention to detail.
• Self-motivated and comfortable working under tight deadlines.
• Professional customer service demeanor, good work ethic, and ability to self-motivate.
• Conscientious problem solver, with a demonstrated willingness to learn.
• Proven organizational and time management skills.
• Excellent verbal & written communication skills, with a focus on clear, concise, and appropriate language.
• Experience with a variety of EMR (Electronic Medical Records) systems.
• Ability to multi-task, prioritize, and effectively adapt to a fast-paced, changing environment.
• Experience reading and interpreting medical records, including handwritten records.
• Active and unrestricted Arizona or compact state RN (Registered Nurse) license.

• High school diploma or GED.

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.