Senior Manager, Product Strategy and Management, Third Party Vendor Integrations

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

• 7+ years of experience in product management, product ownership, business process strategy, operations, or completion of General Management Development Program (GMDP) or any Leadership Development Program

• Experience in payer, vendor integration, contracting, program management or related domains within healthcare industry

• Experience defining strategy and execution approaches for complex business processes, integrations, or service models

• Strong ability to translate ambiguous business needs into structured requirements and actionable plans

• Experience working across cross-functional partners in a matrixed environment, including business, operational, and technical teams

• Strong written and verbal communication skills, including the ability to create clear field-facing and stakeholder-facing materials

• Demonstrated ability to manage nuanced operational scenarios and drive issue resolution across multiple teams

• Strong organizational judgment, prioritization, and follow-through in high-visibility work

• Ability to operate independently and influence decisions without formal authority

• Define the strategic approach for third-party vendor integrations across the portfolio

• Identify rules of the road, business requirements, and operational considerations needed to support new and existing vendor models

• Determine the appropriate setup strategy for new integrations, including required dependencies across pricing, claims, billing, and related processes

• Translate nuanced business needs into clear integration recommendations and execution direction

• Own and maintain the inventory of third-party vendors enabled for integration

• Ensure portfolio visibility remains current as vendors, products, and business needs evolve

• Identify implications of vendor changes and coordinate updates needed across stakeholders

• Serve as the single point of contact for the Sales organization regarding new vendors seeking integration

• Assess intake requests and guide cross-functional evaluation of business need, feasibility, and setup approach

• Partner with stakeholders to move new opportunities from intake through recommendation and readiness

• Craft and maintain field communications related to vendor integrations, vendor-specific considerations, and operational updates

• Provide clear guidance to internal stakeholders on integration models, business rules, and plan sponsor nuances

• Translate complex integration details into practical, audience-appropriate messaging

• Serve as the central point of contact for production questions and nuanced plan sponsor requests related to third-party vendor integrations

• Lead cross-functional resolution of production issues, ensuring business impacts, dependencies, and required actions are clearly understood

• Drive follow-through on issues that require coordination across product, operational, and support teams

• Clear strategic ownership of third-party vendor integration approaches across the portfolio

• New vendor opportunities are evaluated efficiently and translated into actionable recommendations

• Integration requirements and business rules are clearly defined and understood across stakeholders

• Field teams receive practical, consistent guidance on vendor integrations and vendor-specific scenarios

• Production issues and nuanced requests are resolved with speed, clarity, and strong cross-functional coordination

• Portfolio visibility remains current as vendor relationships and integration models evolve

• Bachelor's degree preferred/specialized training/relevant professional qualification.

The typical pay range for this role is: