System Administrator Team Lead

United States·MorrisvilleFull-timelead

OtherSystem Administrator

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Overview

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Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven System Administrator Team Lead who is responsible for supervising and managing the daily operations, configuration, and performance of enterprise systems within a complex Data Center environment supporting NIEHS mission-critical services. This role leads a team of system administrators responsible for server infrastructure, virtualization platforms, and backup and recovery services.

The System Administrator Team Lead ensures optimal system performance, capacity utilization, availability, and compliance with Federal and NIH IT standards while providing technical leadership across VMware and enterprise backup environments.

Supervise and manage daily activities related to configuration and operation of enterprise systems, including Windows and Linux server environments
Lead system administration team activities supporting mainframe, client/server, and virtualized infrastructures
Coordinate workload assignments, prioritization, and operational support activities across the team
Provide technical leadership and escalation support for complex system issues

Oversee VMware vCenter environments, including virtual machine provisioning, configuration, and lifecycle management
Monitor virtual infrastructure performance, resource utilization, and capacity trends
Ensure optimal allocation of compute, memory, and storage resources across virtual environments
Support virtualization planning, upgrades, and system optimization initiatives

Supervise enterprise backup and recovery operations across servers, virtual machines, and storage systems
Ensure backup schedules are executed successfully and aligned with organizational policies
Oversee restoration testing, including file-level and system-level recovery procedures
Ensure compliance with Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO)
Monitor backup integrity, job success rates, and system reliability

Plan and monitor system performance, optimization, and resource utilization across enterprise environments
Conduct system capacity analysis and forecasting to support infrastructure planning
Identify performance bottlenecks and implement corrective actions to ensure system efficiency
Support scalability planning for growth in users, applications, and data

Provide oversight for user support related to access and use of enterprise systems
Ensure timely resolution of system access issues and service disruptions
Coordinate with support teams to ensure consistent service delivery and user satisfaction

Participate in planning, design, and implementation of system upgrades and infrastructure enhancements
Support evaluation and deployment of new system technologies and tools
Collaborate with network, storage, database, and application teams to ensure seamless integration
Ensure systems align with enterprise architecture and security requirements

Monitor system health, availability, and performance metrics across environments
Maintain documentation of system configurations, changes, and operational procedures
Provide regular operational reports on system utilization, performance, and incidents
Ensure compliance with Federal, NIH, and organizational IT policies and standards

VMware vCenter administration and virtualization management
Windows Server and Red Hat Enterprise Linux (RHEL) administration
Enterprise backup and recovery systems (e.g., Veeam, Commvault, or equivalent)
System performance monitoring and capacity planning
User access management and enterprise system support
Troubleshooting complex system and infrastructure issues
Familiarity with TCP/IP networking concepts and system connectivity

Nice to Have

~1 min read

Experience supporting Federal or NIH environments
Familiarity with hybrid cloud environments (e.g., Azure integration)
Experience with storage systems (SAN, NAS, DASD)
Experience with automation and scripting (PowerShell, Bash, Python)
ITIL Foundation certification or equivalent IT service management experience

Team leadership and task prioritization
Strong troubleshooting and analytical skills
Capacity planning and performance optimization
Effective communication with technical and non-technical stakeholders
Operational discipline in high-availability environments
Ability to manage multiple competing priorities in a mission-critical setting

Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field

5–8 years of experience in system administration within enterprise IT environments
Experience supervising or leading technical teams in Data Center operations
Experience supporting VMware and enterprise backup systems
Demonstrated experience managing software lifecycle and configuration management processes