Service Technician

Germany·Königstein im Taunusmid

Service TechnicianSkilled Trades & Field Services

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Quick Summary

Key Responsibilities

Checking devices and entering data for cost estimates Repairing equipment and accessories,

Technical Tools

Service TechnicianSkilled Trades & Field Services

Datacolor, a global leader in color management solutions, provides software, instruments and services to improve the precision, performance and efficiency of your color workflow. For over five decades, Datacolor has earned our reputation as a trusted leader by delivering unmatched capabilities that rapidly address the full spectrum of color challenges in textile and apparel, paint and coatings, automotive, plastics, photography and videography, and other industries.

Our global teams provide sales, service and support in over 100 countries throughout Europe, the Americas and Asia. For more information, visit www.datacolor.com

Join our Datacolor Techkon Germany Team as an Inhouse service technician based in Königstein im Taunus, Germany.

The Inhouse Service Technician is responsible for the inspection, repair, testing, and preparation of Datacolor Techkon products and accessories. The role ensures high-quality service, accurate diagnostics, and customer satisfaction while supporting continuous improvement of products and processes.

Responsibilities

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Checking devices and entering data for cost estimates
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Repairing equipment and accessories, including updating hardware and firmware to the current series version
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Testing devices for functionality and compliance with specifications
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Preparing repaired devices and spare parts for shipment
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Communicating with customers in case of unclear complaints
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Reporting missing accessories or unclear issues to the Production Manager, Technical Support, or Order Processing Department
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Maintaining OEM customer complaint databases and creating related error reports
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Entering error causes in the evaluation list and reporting serial issues to production management when detected
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Contributing suggestions for improvement to enhance product or process quality

Completed training in electronics, mechatronics, or a related technical field
Experience in precision engineering, troubleshooting, and repairs
Independent, solution-oriented, and quality-conscious way of working
Flexible, resilient, and quick to grasp new information
Reliable team player with strong communication skills
Good command of German (spoken and written) and solid English skills

Based in Germany, Königstein im Taunus

What We Offer

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Notice: Datacolor never asks for personal or financial information via social media and does not contact candidates through private messages on messaging platforms. All official recruitment communications are conducted through our corporate email addresses and career website.