Director, User Research - Product Design

Datadog is hiring a Research leader to define the next evolution of our research practice. You will lead a group that integrates human insights with quantitative depth and AI-driven synthesis to build the right products for our customers while driving measurable business impact. At Datadog, we help customers visualize and troubleshoot complex, distributed systems at scale and keep them healthy. As the Director of User Research, you will lead the charge in transforming dense technical signals into human-centric experiences by establishing a research culture that is fast, actionable, and deeply integrated into our product development lifecycle.

In this role, you will build a lean, high-impact team of researchers while simultaneously empowering our entire design and product organization with the methods and tools needed to deeply understand customer pain points and motivations. You will be responsible for moving the team beyond tactical, project-level work toward strategic influence that drives measurable business outcomes.

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. 

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