Presales Engineer

Job Overview:

• →Customer Engagement: Collaborate with sales representatives to engage with customers during the presales phase. Understand customer main points, technical requirements and business goals.
• →Solution Design: Leverage your technical expertise to design and propose software and technology solutions that meet custoer needs. Provide scalable and sustainable recommendations tailored to client environments.
• →Technical Presentations & Demos: Lead technical presentations, product demonstrations, and POC (Proof of Concept) session o showcase the capabilities of our solutions in addressing customer needs.
• →Product Knowledge & Expertise: Stay up to date with the latest product features, updates, and industry trends. Be able to explain complex technical concepts in a clear and concise manner to both technical and non-technical audiences.
• →Documentation & Proposals: Assist in the creation of technical proposals, including architecture diagrams, solution documental on, and RFP responses. Provide insights into the technical scope and estimated project timelines.
• →Collaboration: Work closely with the product management and development teams to relay customer feedback, identify improvement areas, and contribute to product roadmap discussions.
• →Customer Training & Support: Support customers during the implementation phase by providing technical training and guidan , ensuring smooth product deployment and adoption.
• →Pre-sales Support: Provide technical expertise in bid reviews, contract negotiations, and other sales-related activities.
• →Qualifications:

• →Technical Background: Bachelor's degree in computer science, Engineering, or a related field, or equivalent experience.
• →Software Knowledge: Experience with software development methodologies, systems architecture, and cloud-based solutions. Familiarity with databases, web technologies, APIs, and integrations is preferred.
• →Experience in Presales: At least 3 - 4 years of experience in a presales or technical consulting role, ideally in a software or technology-driven company.
• →Excellent Communication Skills: Strong verbal and written communication skills with the ability to explain complex technical topics to non-technical stakeholders.
• →Problem-Solving Abilities: Strong analytical and problem-solving skills with a proven ability to troubleshoot and address customer concerns.
• →Sales Acumen: Ability to work in a customer facing environment, engaging with both technical and business teams to deliver value-driven solutions.
• →Certifications (optional): Relevant certifications in cloud platforms (AWS, Azure, Google Cloud), software development frameworks, or technical sales are a plus.

Preferred Skills:

Familiarity with modern software development tools and frameworks.
Experience in designing and deploying cloud-based software solutions.
Prior experience working with CRM tools, ERP solutions, or SaaS platforms.