Head of Quality Operations

Own the quality bar across all data ops, including quality standards, calibration, consistency and on-time delivery of datasets

Design the quality review structure, organized by language and region, so every dataset gets consistent quality coverage

Audit and review quality across languages, keeping calibration consistent globally

Run quality in languages you don't speak through deliverables from native-speaker and cross-language gold sets

Plan capacity against production ramps and own contingent workforce sourcing across many countries

Build and own dashboards for quality, throughput, and cost efficiency

7 to 10+ years in operations, including 3+ in senior leadership roles

You've run quality operations for large contingent workforce networks across multiple countries

You've owned quality at scale, across calibration, capacity planning, and spend efficiency

You built the system yourself, from tooling to contingent workforce sourcing at scale

Speech, audio, or linguistic data experience is a strong plus