Senior Human Resources Generalist

Description

[One or two sentences on what DCM Services does, how long you’ve been in business, and what makes it a good place to work.] We’re growing, and we’re opening a new location in Columbia, South Carolina. We’re looking for an experienced HR professional to help us build it from the ground up.

As our Senior Human Resources Generalist, you’ll play a key part in launching our Columbia office. You’ll lead the full employee lifecycle, from recruiting and onboarding through engagement, employee relations, compliance, and offboarding. You’ll also oversee day-to-day office operations to keep the workplace safe, organized, and welcoming. You’ll report to the Director of Human Resources, act as a trusted advisor to managers and employees, and mentor HR coordinator-level staff.

Recruiting & Onboarding

• →Support full-cycle recruiting for assigned roles: hiring manager intake, sourcing, screening, interview coordination, and offers
• →Build our onboarding process from scratch, including pre-start check-ins, paperwork, and new hire systems setup
• →Be the main point of contact for new hires from offer acceptance through their first weeks
• →Oversee I-9 verification, background checks, drug screening, and fingerprinting to ensure timely, compliant completion
• →Maintain and optimize our ATS/HRIS

Engagement & Retention

• →Design, run, and analyze new hire and exit surveys, and present trends and recommendations to HR leadership
• →Identify retention risks and recommend proactive solutions
• →Support recognition programs, engagement initiatives, and culture-focused communications

HR Strategy, Compliance & Employee Relations

• →Advise managers and employees on HR policies and workplace concerns
• →Lead or support investigations, conflict resolution, and performance improvement plans
• →Ensure compliance with employment laws (FMLA, ADA, EEO, FLSA, workers’ compensation) and keep audit-ready personnel records
• →Maintain the employee handbook, policies, and SOPs
• →Support performance management cycles and benefits administration, including open enrollment
• →Track HR metrics such as turnover, time-to-fill, and engagement
• →Mentor HR Coordinators and junior team members

Process Documentation & HR Projects

• →Create process flow charts, SOPs, and job aids for core HR workflows
• →Lead or contribute to projects like handbook updates, HRIS improvements, and policy rollouts

Office Management & Facilities

• →Serve as the main contact for daily office operations
• →Manage relationships with landlords, building management, and vendors (janitorial, maintenance, security, HVAC)
• →Order and manage supplies, equipment, and vendor accounts
• →Plan workstation setup and seating for new hires with IT
• →Oversee safety and emergency preparedness, including fire drills and first aid supplies
• →Handle mail, deliveries, badge/key access, and occasional front-desk coverage
• →Plan company events and employee appreciation activities
• →Track the facilities budget and review invoices

Requirements

Required:

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent education and experience
• 5+ years of progressive HR generalist experience, including full-cycle recruiting, employee relations, and compliance
• Working knowledge of federal and state employment law (FMLA, ADA, EEO, FLSA, workers’ compensation)
• Strong organizational and project management skills, with the ability to juggle multiple priorities and stakeholders
• Excellent written and verbal communication skills
• Proficiency with HRIS/ATS platforms and experience writing clear process documentation
• Sound judgment and attention to detail with confidential information (I-9s, background checks, employee relations matters)
• A warm, approachable, professional style and real enthusiasm for the candidate and employee experience

Preferred:

• Experience mentoring or leading junior HR staff
• Paylocity experience
• Experience with office operations, facilities, or vendor management

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