Community Relations Coordinator

Introduction

Make a Difference with DHSS\r\nOur mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.\r\nWe offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.\r\nFor more information, please visit https://dhss.delaware.gov/dhss/ today!\r\n

Summary Statement

The incumbent serves as the primary media liaison for the Division of Public Health (DPH), leading media relations and public communications efforts. This position manages media inquiries, coordinates interviews with DPH staff, and ensures that information is communicated to the public and media in a clear, accessible manner consistent with health literacy principles. The role oversees DPH website content and video news briefs, including the development and dissemination of news releases, media advisories, and other public information materials. Additional responsibilities include monitoring media coverage, maintaining and updating web content as needed, and supporting emergency response activities through an assigned role within the State Health Operations Center (SHOC), which is activated during public health emergencies.\r\n

Essential Functions

\r\nEssential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.\r\n\r\n Gathers, organizes, and formats information related to an agency's goals, objectives and services.\r\n Promotes an agency's image consistent with the overall direction of the agency.\r\n Coordinates timely and accurate responses and information to citizens, community groups or governmental agencies. \r\n Encourages participation in the use of agency services.\r\n Coordinates and conducts public meetings, media events or educational programs.\r\n Ensures a mutual sharing of information with other agencies, media and the general public.� \r\n May supervise staff. \r\n\r\n\r\n

Job Requirements

JOB REQUIREMENTS for Community Relations Coordinator \r\nApplicants must have education, training and/or experience demonstrating competence in each of the following areas:\r\n\r\n Three years experience in public relations or�media relations to establish and promote a positive image�and inform or influence specific audiences through the use of internal and external communications such as public forums, print or electronic media, speech writing, writing/editing, marketing, advertising,�or special events.\r\n Three years experience in gathering, organizing, formatting, translating, or interpreting information into forms more easily understood by the media or public, and disseminating the information through the use of print, broadcast or electronic media.�\r\n Three years experience in public speaking which includes gathering, preparing and presenting information to the public or media groups. \r\n Six months experience in developing, planning and directing public events, campaigns, programs, or services to meet community needs. \r\n Six months experience in determining and evaluating alternative courses of action to resolve or mitigate controversial issues. \r\n Six months experience in developing policies, procedures or programs for dissemination of information to the public or media groups. \r\n\r\n

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our�Job Seeker Resources.\r\nDHSS does not provide employment-based sponsorship.\r\nAll new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.\r\n

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/\r\n

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.� It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.� For education and training, list name of educational provider, training course titles and summary of course content.�� Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.\r\nOnce you have submitted your application on-line, all future correspondence related to your application will be sent via email.� Please keep your contact information current.� You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.\r\n

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.�\r\nIndividuals who use TDD may request auxiliary aid or service by calling (800) 232-5470 or by visiting�delawarerelay.com.�\r\nIf you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739-5458 or email jobs@delaware.gov.\r\nThe State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.�\r\n