Partner Success Manager

Dealerware is hiring a Partner Success Manager to own and drive the success of strategic partners across the automotive ecosystem. This role sits at the intersection of relationship management, program execution, and cross-functional coordination—ensuring partner initiatives are delivered on time, aligned to business goals, and positioned for long-term growth.

Partner initiatives are consistently delivered on time, within scope, and aligned to shared business goals

Cross-functional teams are informed, aligned, and operating efficiently with minimal friction

You proactively identify risks and resolve issues before they impact timelines or partner satisfaction

Partners achieve measurable value and outcomes, supported by clear reporting and insights

You contribute to scalable processes that improve partner onboarding, execution, and long-term success

Strong partner retention and expansion, with opportunities for deeper collaboration and growth

Are highly organized, detail-oriented, and proactive

Communicate clearly and confidently across both technical and non-technical audiences

Take ownership and follow through, especially when navigating ambiguity

Build trust quickly and maintain strong, professional relationships

Are solutions-oriented and remain calm under pressure

Excel in cross-functional environments and bring people together to get things done

Continuously look for ways to improve processes and elevate the partner experience

Competitive base salary with bonus incentive eligibility

Full benefits (medical, dental, vision, disability)

401(k) with company match

On-demand educational courses via LinkedIn Learning

Tuition reimbursement and continuing education

Unlimited paid vacation policy

Flexible work

Generous Paid Parental Leave program

Modern office and a dynamic team in downtown Austin with free parking

Friendly, small company environment with a progressive culture