Go1 United States12d ago

Content Partner Success Manager (Eastern Time)

United StatesRemotemid

Customer SuccessPartner Success Manager

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Quick Summary

Key Responsibilities

to enable individuals, organizations, and society to progress. There’s still so much to build — and even more to discover. Go there with us...

Technical Tools

Customer SuccessPartner Success Manager

At Go1, we’re on a mission to help organizations deliver learning and development in more relevant, timely, and effective ways. From a small startup to now a global brand - we’ve grown by solving hard problems, embracing ambiguity, and never standing still.

If you thrive on change, get energy from big, complex challenges, and are excited to grow fast alongside smart, ambitious people, then Go1 might be exactly what you’re looking for. We offer autonomy with accountability, space to experiment, and the opportunity to shape solutions that impact millions of learners worldwide. We don’t have all the answers — and that’s the point. We figure it out together. Every line of code, every conversation, every bold idea helps move us closer to our mission: to enable individuals, organizations, and society to progress. There’s still so much to build — and even more to discover. Go there with us...

Join Go1 as a Content Partner Success Manager and become part of a diverse, supportive, and high-performing global team. In this role, you’ll have the opportunity to make a meaningful impact by driving success for our Content Partners, building strong relationships, and contributing to the evolution of our processes. You’ll thrive in a fast-paced, collaborative environment where your ideas are valued, and your efforts directly influence the success of Go1 and its partners.

Responsibilities

~1 min read

→Building and maintaining strong, strategic relationships with Go1 Content Partners.
→Taking ownership of partner onboarding, launches, and ongoing operational rollout to ensure precision and excellence.
→Collaborating with global cross-functional teams to deliver seamless experiences for partners.
→Managing a portfolio of Content Partners in your region, ensuring their satisfaction and alignment with Go1’s strategic goals.
→Guiding partners through the onboarding process by coordinating internal stakeholders.
→Driving continuous improvement in partner success processes and best practices.
→Identifying and implementing strategies to enhance partner performance and operational efficiency.
→Contributing to complex commercial negotiations and delivering strategic value to both partners and the organisation.
→Working collaboratively across partner functions to identify and implement opportunities for success.

2–3 years in partnership or customer success, preferably in a SaaS environment.
Strong communication abilities, including listening, persuasion, negotiation, and collaboration.
High-level stakeholder management skills with the ability to develop and maintain complex relationships.
Excellent time management, prioritisation, and multitasking capabilities.
Analytical skills to uncover trends and insights from data.
Experience working with CRM and reporting tools.
A proactive, problem-solving mindset with the ability to work independently and engage relevant internal stakeholders as needed.
A background working in or alongside B2B sales functions is a plus.

Join our team at Go1 and be at the forefront of transforming education through innovative learning solutions. Together, we can change the world. One learner at time.

At Go1, your base pay is one part of your total compensation package. This role pays $90-100K and will depend on your skills, qualifications, and experience. This role is also eligible for the employee bonus plan and employee stock options.

While technical skills are important, it is just as important for us find people who will positively contribute to our diverse culture. We welcome you to apply, even if you don't exactly meet the criteria above.

#LI-REMOTE #LI-KQ1

Perks and Benefits

What makes Go1 special? Every one of our employees. When we work together, great things happen! When you join the Go1 team, you not only get to work with an outstanding bunch of people, but you're also supported to continue your own personal growth and development in an inclusive and flexible environment, with benefits including:

Competitive incentive plan in addition to salary
Employee Stock Option Plan
Insurance benefits with generous premium coverage
Flexible approach to work
Monthly work from home or transport reimbursement
One time work from home office set up budget
Unlimited access to the Go1 Learning Hub
Professional development fund
Volunteer leave to give back to the community
PTO + Wellbeing days
Flexible public holidays - take the days off that are important to you, swap out the ones that are not
Family planning & parental leave, plus support for parents returning to work
Wellness initiatives and an Employee Assistance Program

We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.