Senior Business Analyst (Payments)

We are seeking an experienced Senior Payments Business Analyst to join a high-performing banking and payments team responsible for delivering strategic payment initiatives across the organization. This role will play a critical part in shaping and enabling next-generation payment capabilities, with a strong focus on SWIFT payments, ISO 20022 migration, regulatory compliance, and digital transformation.

The successful consultant will act as the bridge between business stakeholders, compliance teams, architecture, engineering, and delivery squads, ensuring that payment solutions are client-centric, scalable, compliant, and aligned to agile delivery principles.

This is an exciting opportunity to contribute to large-scale payment modernization initiatives while working alongside industry-leading professionals within a dynamic banking environment.

• Engage with business stakeholders to elicit, analyse, validate, and document business requirements.
• Translate complex business needs into clear, actionable functional and non-functional requirements.
• Develop detailed use cases, user stories, business process models, workflow diagrams, and functional specifications.
• Conduct gap analyses and recommend process improvements.

• Provide subject matter expertise across SWIFT payment messaging standards.
• Analyse and document MT and MX message flows and transformations.
• Support ISO 20022 adoption, migration, and optimization initiatives.
• Define data mapping requirements between legacy and target payment systems.
• Ensure alignment with industry standards and best practices.

• Collaborate with compliance, risk, and regulatory teams to ensure adherence to local and international payment regulations.
• Analyse regulatory impacts on payment processes and systems.
• Support the implementation of controls that mitigate operational and compliance risks.

• Work closely with architects, developers, and integration teams to design effective payment solutions.
• Facilitate requirements clarification sessions throughout the development lifecycle.
• Review solution designs to ensure alignment with business objectives and payment standards.

• Define business test scenarios and acceptance criteria.
• Support SIT, UAT, and production rollout activities.
• Validate delivered solutions against business requirements.
• Assist with post-implementation reviews and continuous improvement initiatives.

• Participate actively within Agile delivery teams.
• Contribute to backlog refinement, sprint planning, reviews, and retrospectives.
• Ensure requirements are adequately defined and prioritized to support delivery outcomes.

• Build strong relationships with business, technology, compliance, operations, and external stakeholders.
• Facilitate workshops, requirement gathering sessions, and decision-making forums.
• Communicate complex concepts effectively to both technical and non-technical audiences.

The consultant will be responsible for producing and maintaining:

• Business Requirements Documents (BRDs)
• Functional Specifications
• User Stories and Acceptance Criteria
• Process Flow Diagrams
• Use Cases
• Data Mapping Specifications
• SWIFT MT/MX Message Analysis Documentation
• ISO 20022 Transformation Artefacts
• Test Scenarios and UAT Documentation
• Stakeholder Presentations and Reporting
• Risk and Impact Assessments

• Minimum 8+ years Business Analysis experience within financial services.
• Proven experience in banking payments environments.
• Strong exposure to SWIFT messaging standards (MT and MX).
• Experience with cross-border payments and payment modernization initiatives.
• Practical experience supporting ISO 20022 migration programmes.
• Experience working within Agile delivery environments.

• SWIFT Payments (MT & MX Messaging)
• ISO 20022 Standards
• Business Process Modelling
• Requirements Engineering
• Data Analysis and Data Mapping
• SQL for data interrogation and analysis
• Power BI or similar data visualization tools
• Understanding of API and systems integration concepts
• Basic Java or software development knowledge to facilitate collaboration with engineering teams

• Practical experience using AI-powered tools, specifically Claude, to enhance:
• Business analysis activities
• Requirements gathering and documentation
• Process modelling
• Data analysis
• Stakeholder communication
• Productivity and delivery efficiency

If you are a seasoned Payments Business Analyst with deep SWIFT and ISO 20022 expertise and are looking for an exciting opportunity to contribute to large-scale payment transformation initiatives, we would love to hear from you.

Submit your CV today and take the next step in your career.