Field Marketing Coordinator

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.

Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.

We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.

We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.

Decagon is looking for a highly organized Field Marketing Coordinator based in New York City to support our field marketing efforts and help fuel pipeline for the Sales and SDR teams. You’ll play a key role in researching, planning, and executing events; managing swag and gifting; and ensuring seamless alignment with our sales team before, during, and after each activation. This is an ideal role for someone who is excited to learn the fundamentals of field marketing from planning through execution.

• 1-3 years of experience in marketing, events, or operations. Relevant internship experience is welcome.

• Strong organizational skills and the ability to manage multiple projects and deadlines.

• Excellent communication and cross-functional collaboration skills.

• Detail-oriented, proactive, and excited to contribute to a fast-moving, sales-driven team.

• Comfortable taking initiative coordinating smaller events.

• Experience with HubSpot and Salesforce is a plus.