Session Coordinator (Freelance) - EMEA/North America

United Statesmid

OtherNorth America

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Quick Summary

Overview

ABOUT DECODED We are Decoded, the pioneers of transformative technology education. We democratise cutting-edge skills. We help transform traditional businesses into tech companies. We give our learners the skills and confidence to embrace the future of work.

Technical Tools

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We are Decoded, the pioneers of transformative technology education. We democratise cutting-edge skills. We help transform traditional businesses into tech companies. We give our learners the skills and confidence to embrace the future of work.

Our products and methodologies have been shaped through our collaboration with some of the largest and most technologically progressive organisations in the world. We use the intelligent, ethical, and creative application of technology to lay the foundations for a more productive and promising world – one with unlimited possibilities.

Responsibilities

~1 min read

Workshop preparation

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Becoming familiar with the client briefing document ahead of the workshop
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Open the virtual workshop on Zoom or Microsoft Teams 30 minutes before the session is due to begin
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Lead the workshop set-up meeting, resolve or escalate technical or practical issues that might affect the smooth set-up of the workshop in a timely manner
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Prepare the Facilitators by running through the pre-workshop checklist
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Be the point of contact for internal staff immediately before and during the workshop

Workshop delivery

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Manage the virtual waiting room, communicating with the attendees where needed
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Welcome learners to the workshop & be responsible for engaging learner correspondence in the virtual chat
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Record learner attendance as instructed by the Product Operations Team
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Support attendees with technical issues they may have during the session
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Set-up, introduce and manage breakout rooms
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Provide links and information in the virtual workshop chat for attendees as required
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Support teachers with workshop timings and overall pacing support
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Highlight questions in the chat to teachers as required

Workshop wrap-up

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Wrap up the session by gathering learner feedback via the online survey
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Lead the post workshop debrief & complete internal feedback on the facilitation team
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Escalate any issues and share feedback workshop with Product Operations Managers
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Looking for a professional role that can be carried out remotely with flexible hours
Experience working with virtual meeting platforms, specifically Zoom and Microsoft Teams (further documentation is provided)
Confident in leading set-up meetings ahead of workshops with fellow associates
Highly organised and have excellent time-keeping
A confident and professional communicator who can put people at ease
A confident problem-solver who can navigate problems calmly

It would be an additional bonus if you have an interest in education and technology. Our current Session Coordinators to date have a variety of other interests and professional commitments including acting and higher education study.

You will be reporting into the Product Operations Team: our Facilitation Manager will manage your working hours, assign work & schedule; our Product Operations Manager will support you with day to day session delivery queries, quarterly meetings & relevant performance feedback.