Technical Operations Lead

The Finance Department at Deliverect plays a crucial role in driving efficiency, effectiveness, and fiscal health to support the company's growth and the success of its users. Our global team is committed to enhancing the overall customer experience through a unique customer-centric approach embedded within our financial operations.

Guided by data-driven precision, we foster collaboration and financial success by deploying innovative and adaptable financial processes and reporting that simplify business transactions. Leveraging technology in our decision-making, we elevate our financial strategies and ensure best practices in resource allocation to fuel Deliverect's continued triumph.  

 

As the Technical Ops Lead Morocco, you will serve as the senior operational anchor of our fast-growing Casablanca hub, acting as a hands-on builder with a strong technical edge to drive our global AI-driven automation strategy.

Reporting directly to the CFO, you will lead and technically upskill a team of 5 in the BillingOps squad, ensuring scalable financial governance while bridging the gap between local operations and global Engineering, RevOps, and Finance teams. Your work will directly redefine our operational infrastructure, eliminating manual bottlenecks and embedding AI agents directly into workflows to improve accuracy, process speed, and system reliability across the entire organization.  

 

As we scale our operations and accelerate AI-driven automation across our support functions, we need a senior operational leader on the ground who can:

7+ years of experience in operations, revenue operations, or technical operations — ideally in a SaaS or tech-enabled company

A genuine technical profile: comfortable working with APIs, automation tools, AI agents and ERP systems.

Experienced in architecting internal systems and coding is essential

Proven experience managing a team, with a hands-on leadership style

Strong operational rigour: you're at home in billing flows, process design, and data reconciliation

Excellent communication skills in English (written and verbal) and French would be nice

Ability to operate autonomously in a fast-moving, international environment

Based in or willing to relocate to Casablanca, Morocco

Experience with billing operations in a subscription or transactional SaaS model

Familiarity with AI agent platforms or automation tooling (n8n, Zapier, LLM-based agents, etc.)

Experience managing a local office or multi-function operations team

4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.