Software QA Specialist - Intermediate

Delta Intelligent Building Technologies (Canada) Inc. (a subsidiary of Delta Electronics) is a leading building controls manufacturer with over 300 partners in more than 80 countries. For over three decades, we have provided innovative building automation solutions for commercial, healthcare, education, and leisure facilities. We delivered the world’s first fully integrated BACnet building solution for HVAC, lighting, and access control.

The Software QA Specialist, Information Systems (IS), plays a key role in ensuring the quality, reliability, and performance of Delta Controls’ corporate software systems. Leveraging both manual and automated testing, modern QA tools, and test automation practices, this role helps improve testing efficiency, expand test coverage, and enhance the user experience.

The ideal candidate has an inquisitive mindset and a strong desire to understand how software systems can fail, not just how they are expected to work. The Software QA Specialist documents test results, identifies bugs and operational anomalies, records issues for resolution by the IS Team, and verifies that fixes meet customer and business requirements.

Responsibilities include, but are not limited to:

• →Ensure all requirements are mapped to appropriate test cases.
• →Improve overall test coverage by expanding test suites and increasing test automation.
• →Design, develop, and maintain automated test scripts.
• →Execute both manual and automated tests.
• →Identify time-consuming manual processes and create automation to improve efficiency.
• →Test software with a focus on issues that are critical to the end user.
• →Create, update, and maintain test documentation.
• →Log newly identified defects in the bug tracking system.
• →Verify that bug fixes are satisfactory in newly delivered builds.
• →Troubleshoot complex software issues.
• →Identify usability concerns and recommend improvements.
• →Collaborate with developers and other stakeholders to understand requirements and validate solutions.
• →Participate in requirement reviews to identify gaps, ambiguities, and testability concerns early in the development process.
• →Analyze test results, investigate failures, and provide clear reports with steps to reproduce, expected results, and actual results.
• →Contribute to continuous improvement of QA processes, tools, frameworks, and best practices.

• Ability to work effectively under pressure, manage multiple priorities, and meet established deadlines.
• Inquisitive mindset with a willingness to learn, explore, and adopt new technologies.
• Strong knowledge of manual and automated testing methodologies.
• Experience testing modern web-based applications across front-end, back-end, API, integration, and database layers.
• Experience with UI and API test automation using frameworks such as Playwright, Selenium, Cypress, or similar.
• Experience with object-oriented programming, preferably using Python or Java.
• Familiarity with performance testing and accessibility testing.
• Experience with Git and collaborative version control workflows.
• Proficiency with SQL and understanding of relational database systems.
• Strong written, verbal, and interpersonal communication skills.
• Ability to manage time and workload with minimal supervision.

• Completion of an accredited technology diploma program or an undergraduate degree in Engineering, Computer Science, or a related field; equivalent work experience will also be considered.
• 3+ years of professional Quality Assurance experience.
• Solid understanding of the Software Development Life Cycle and Agile methodologies.
• Well-developed troubleshooting and problem-solving skills.