Remote Client & Booking Coordinator

Location: Remote (United States)

Company: Destination Knot

Destination Knot is a client-focused coordination and services company that supports individuals and families with planning, scheduling, and reservation-related needs. We prioritize organization, responsiveness, and a high standard of client experience across every interaction.

The Remote Client & Booking Coordinator provides day-to-day support to clients by assisting with scheduling, reservations, documentation, and general service coordination. This role is ideal for individuals who are detail-oriented, customer-focused, and comfortable working in a remote, structured environment.

This is a support-based role centered on communication, organization, and follow-through.

Assist clients with booking requests, scheduling, and reservation coordination

Communicate with clients via email, phone, and messaging platforms to provide updates and support

Accurately enter, update, and maintain client information and booking details

Coordinate timelines, confirmations, and service documentation

Provide general client support and respond to inquiries in a timely, professional manner

Follow established processes and internal guidelines to ensure accuracy and consistency

Collaborate with internal teams to support client needs and workflow efficiency

Strong communication and customer service skills

Highly organized with attention to detail

Comfortable working independently in a remote environment

Basic computer proficiency and ability to learn new systems

Ability to manage multiple tasks while meeting deadlines

Professional demeanor and reliability

Previous experience in customer service, scheduling, hospitality, or administrative support is helpful but not required.

Fully remote position

Flexible scheduling options may be available

Training and ongoing support provided

Remote work flexibility

Supportive, structured team environment

Clear expectations and processes

Opportunity to build valuable coordination and client service skills

Qualified candidates are encouraged to submit an application for review. Selected applicants will be contacted for next steps.