Product Designer

Job summary

We are seeking an AI-native Product Designer to support the development of new experiences that help customers confidently engage with a rapidly evolving global catalogue of AI models and agents. In this role, you will contribute to features and workflows that make complex AI and security concepts more accessible and useful. You’ll collaborate across teams and disciplines and grow your skills in product design and delivery, research, and systems thinking while working on meaningful, real-world, and urgent challenges in AI trust and transparency.

What you will do

• Contribute to the design of user experiences for AI-related features, from early concepts through production delivery
• Collaborate with product managers, engineers, and other disciplines to translate requirements into exceptional design solutions
• Assist in user research efforts, including gathering insights and helping synthesize findings
• Use AI and traditional tools to create mockups and prototypes to communicate design ideas
• Apply user-centered design principles to improve usability and clarity of complex workflows
• Support the evolution and adoption of design systems and patterns
• Incorporate feedback from stakeholders and rapidly iterate on designs accordingly
• Use data and feedback to refine and improve user experiences

What you will have

• Must have: demonstrated experience with AI based design and/or coding tools, and confidence experimenting with emerging AI technologies: we’ll want to see examples of how you’re using AI in different contexts (personal projects can also serve as examples)
• 3+ years of experience in UX, product, or interaction design (including internships or relevant coursework)
• Proficiency with traditional design and prototyping tools such as Figma or similar
• Foundational understanding of user-centered design and usability principles
• Ability to communicate design ideas clearly through visuals and presentations
• Willingness to learn and grow in a collaborative, fast-paced environment
• Confident communication skills
• Basic experience working with cross-functional teams (engineering, product, etc.)

Nice to have

• Experience designing for enterprise or SaaS products
• Experience working on complex workflows or technical domains (e.g., security, infrastructure, or IT tools)
• Familiarity with analytics and data-informed design approaches
• Experience contributing to or scaling a design system
• Basic understanding of front-end development and responsive design

Benefits

• Competitive compensation and comprehensive health, dental, and vision coverage 
• Retirement savings programs with company matching (401(k) or RRSP) 
• Generous paid time off, including holidays, and vacation 
• Paid parental leave and family support benefits 
• Life and disability coverage 
• Flexible spending and health savings options (where applicable) 
• Health and wellness support, including gym reimbursement and wellness programs 
• Employee Assistance Program with 24/7confidential support for employees and families 
• Education assistance and professional development opportunities 
• Access to LinkedIn Learning and continuous learning resources 
• Employee referral bonus program and additional company perks and discounts 
• Internal rewards and recognition platform (Motivosity) to celebrate and acknowledge project wins, milestone achievements, and the outstanding contributions of our colleagues
• Business travel insurance and global employee support programs 

DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.

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