Analyst II, Research (R-19915)

Independently research and resolve complex professional identity, role, affiliation, business contact, and D-U-N-S association cases across global markets.

Interpret and reconcile conflicting, incomplete, or market-specific sources and provide a clear, evidence-based research disposition.

Serve as an escalation point and subject-matter resource for analysts, Quality Control, vendors, and internal business partners.

Review difficult or high-risk cases, provide second-level research guidance, and help ensure consistent application of GPD contact standards.

Lead research calibrations, develop examples and decision guidance, and coach analysts on judgment-driven scenarios.

Analyze quality results, customer issues, rework, and research outcomes to identify trends, root causes, and preventative improvements.

Contribute to research strategies for new sources, markets, attributes, automation, vendor work, and Contact Research on Demand use cases.

Define or refine operating procedures, source hierarchies, research controls, and audit-ready documentation requirements.

Partner with Data Intelligence and technical teams to translate research findings into business rules, monitoring, workflow improvements, and automation opportunities.

Plan and execute small research projects or workstreams from requirements through delivery, including risks, metrics, stakeholder updates, and lessons learned.

Create reporting and insights that explain research performance, data issues, and recommended actions to operational and cross-functional stakeholders.

Promote responsible handling of professional contact data in line with privacy, security, quality, and governance requirements.

Bachelor's degree in Data Science, Information Systems, Computer Science, Business, Economics, Statistics, or a related discipline, or equivalent work experience.

4+ years of experience in open-source research, investigations, data operations, data quality, entity or contact verification, or a related field.

3+ years of hands-on open-source research experience, including evaluation of authoritative and market-specific sources.

Demonstrated ability to explain and defend complex research decisions with clear evidence and documentation.

Strong analytical, problem-solving, decision-making, and organizational skills.

Experience coaching others, supporting quality calibration, or acting as a subject-matter expert.

Ability to manage multiple priorities and projects with a sense of urgency and strong ownership.

Excellent verbal, written, and interpersonal communication skills, including collaboration with globally distributed teams.

Fluency in English; additional language capability relevant to supported markets is an advantage.

All employees and contractors working in D&B should be aware that they have responsibilities in relation to the Company's Business Management System. This relates to information and its security, quality, environment, and health and safety both during and post-employment with D&B.

Dun & Bradstreet is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, age, national origin, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics), or any other characteristic protected by law.

We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Dun & Bradstreet and need special assistance or an accommodation to use our website or to apply for a position, please send an email with your request to TalentAcquisitionTeam@dnb.com. Determinations on requests for reasonable accommodation are made on a case-by-case basis.

All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

 

Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever, a subsidiary of Employ Inc. Your use of this page is subject to Employ's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform.