Associate Manager, Strategy and Operations, Fraud

The Strategy & Operations team is looking for an Associate Manager to reduce the cost of fraud, accelerate growth, and build solutions to protect our platform from would-be fraudsters. You’ll specifically be focused on creating our strategy and executing against ambitious goals to prevent fraud and accelerate growth. You'll grow familiar with our three audiences — Consumers, Dashers and Merchants. Most importantly, you'll help promote the delicate balance between providing our users the best experience possible while keeping bad actors at bay.

You are a data-driven, truth-seeking, and strategic operator. You combine business context and analytics to tackle complex problems and implement tailored solutions, while bringing others along in your thinking. Sounds like you? Read on…

• Have a chance to define and implement DoorDash’s strategy in new areas and be responsible for delivering direct business impact to DoorDash
• Analyze fraud vectors across DoorDash's platform – complete end-to-end analysis that allows us to better identify the bad actors on our platform and improve the experience of good users
• Influence and engage across the company – partner with the product, engineering, and analytics, and cross-functional teams to establish goals and build strategic programs
• Improve through experimentation – use data-driven decision-making to run tests on everything to reduce fraud while accelerating growth

• 4+ years of experience in management consulting, strategy, bizops, investment banking, analytics or related experience; high-growth tech experience preferred  
• Experience leading large projects, hitting goals, and succeeding in a team environment
• Proven problem-solving and analytical skills; proficiency in SQL and Excel are required
• Bachelor degree required

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023.  We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.

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