Manager, DashMart - Efficiency Strategy & Operations

Our New Verticals Strategy & Operations team is re-inventing the way consumers think about grocery, convenience, alcohol and retail delivery through both our first-party and third-party operations businesses. DashMarts are our first-party offering designed to provide on-demand deliveries through a new type of convenience. Inside DashMarts we sell household essentials, groceries, brand-name favorites, local favorites and so much more! We have sites all over the country and are growing our geographic footprint, services we offer and scaling our existing sites today! 

You will lead the strategy and execution of a high-impact labor efficiency roadmap, shaping how the network operates today and scales for the future. Drive system-based solutions that optimize workforce productivity, operating model, labor utilization, and broader operational efficiencies across DashMart operations. Partner cross-functionally with Product, Finance, Engineering, and Operations teams to deliver analytical modeling, workforce strategy, and complex special projects with measurable business impact. The ideal candidate brings a strong Strategy & Operations foundation, preferably within industrial or operational environments, and thrives in solving ambiguous, large-scale operational challenges. You should be comfortable going deep in the data, setting a clear vision for performance, and mobilizing teams to deliver results. This is a highly visible role with outsized impact on customer experience, operational efficiency, and business performance.

You will report directly into a Senior Manager and lead a small team of salaried direct reports. 

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023.  We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.