Manager, Product Compliance - Money Products

DoorDash’s Legal Team has built a reputation within the company for our highly collaborative and supportive approach to counseling, always with a bias for action. The team consists of a diverse group of professionals with a shared passion for providing creative and best-in-class service to our business partners. We go above and beyond to help accelerate and protect the business, and above all else, we value and respect each other as teammates. We’re looking for a team builder who can successfully work across the legal team, as well as the broader company. Join us!

As a Product Compliance Manager you will support compliance strategy and execution for DoorDash’s merchant capital program, which helps small and medium businesses make sales, engage customers, and grow their operations. You will partner cross-functionally and externally with third party partners to embed compliance into the product lifecycle, ensuring our innovative products meet regulatory obligations while enabling business success. This is a hands-on, cross-functional role that will allow you to build a net new function at DoorDash. This role is ideal for a compliance professional who brings both structure and creativity to complex challenges.

• Stay current on regulatory changes, enforcement trends, and industry best practices affecting business-facing financial products.
• Translate legal and regulatory requirements into operational guidance and product specifications.
• Support audits, bank partner requests, and regulatory testing related to the DoorDash merchant program.
• Develop and maintain policies and procedures related to merchant lending regulatory compliance as well as card networks and bank partner requirements.
• Develop and support governance functions such as testing, issue management, and compliance reviews.
• Support customer service on complaints related to DoorDash Merchant workstreams, advise on resolution, including corrective action, where appropriate.
• Conduct and/or manage compliance assessments and contribute to the design of scalable, risk-based controls.
• Identify control gaps and support remediation plans in partnership with cross-functional teams.

• 6+ years of experience in regulatory compliance in the financial services industry, preferably fintech, with a focus on commercial and revenue-based financing.
• Strong understanding of federal and state regulations related to financial products, such as BSA/AML, Unfair, Deceptive, or Abusive Acts or Practices (UDAAP), Equal Credit Opportunity Act (ECOA) and Regulation B, and state commercial finance disclosure laws.
• Experience maintaining a fintech compliance program, bank partnerships and third party vendors.
• Ability to work well with ambiguity and synthesize large amounts of complex information.  
• Strong communication skills (both written and verbal).
• Exceptional judgment and integrity, ability to handle complex matters independently, and product-minded approach to compliance.
• Excellent analytical and problem-solving skills.
• Detail-oriented, accurate, organized, and able to set priorities.

• Relevant certifications (e.g., Certified Regulatory Compliance Manager (CRCM))