Drweng1mo ago

Junior Hardware Technician

Montréal · Montrealentry

OtherHardware Technician

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Quick Summary

Overview

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world.

Technical Tools

OtherHardware Technician

Responsibilities

~2 min read

→Ensure that all QC tests are conducted according to approved GHS QC procedures and that all QC requests are delivered on, or before the requested stakeholder due date
→Keep all GHS QC procedures up to date to reflect the latest hardware technical improvements
→Aim for continuous improvement of our hardware provisioning and testing services
→Ensure that all field returned hardware is promptly and properly analyzed according to approved GHS RCA procedures and with all defects and issues properly documented in Wrike
→Ensure that all field returned hardware is promptly and properly returned to the manufacturer following the RCA process, as per approved GHS
→RMA procedures and provide continuous updates via Wrike
→Communicate with external vendors and suppliers as per the approved RCA and RMA GHS procedures
→Assist in the development, implementation, and maintenance of a team services portfolio that details the services Global Hardware Services can provide to all NX stakeholders but also other DRW teams
→Assist in the development, implementation, and maintenance of our team space in Wrike and SharePoint
→Enforce and execute safety and organizational policies for the different NX labs as defined by the GHS manager
→Communicate with NX stakeholders for implementation and maintenance of test setups
→Assist in the implementation and maintenance of the software tools and processes used to capture test setup details and test results data
→Assist in the implementation and maintenance of the software tools and processes used for inventory management

Requirements

~1 min read

Diploma of College Studies in Technical programs like Computer Technology, Electrical Technology or related field
Extensive experience with hardware solutions involving computer and networking technology
Understanding of Radio Frequency theory and wireless technology is an asset
Pragmatic mindset to succeed in an often changing and dynamic environment Ability to work under pressure
Ability to work independently with minimal supervision
Excellent communication, interpersonal, and problem-solving skills
Strong work ethic and good attitude
Strong organizational and time management skills
International experience and ability to work productively with diverse cultures
Analytical capabilities to breakdown complex hardware problems / projects / tasks into executable and measurable steps to deliver predictable results
Theoretical knowledge and technical skills in the implementation and testing of hardware solutions
Solid hands-on experience with electrical measuring instruments
Solid hands-on experience for manual work involving tool