Genesys Cloud Developer (WA)

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OtherCloud Developer

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Overview

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Technical Tools

OtherCloud Developer

We are seeking a highly experienced Genesys Cloud Developer with 5 to 8 years of experience to join our team.
As a Genesys Developer you will be responsible for designing and architecting Genesys Cloud solutions based on business requirements and technical considerations.
You will collaborate with stakeholders lead the implementation and configuration of Genesys Cloud solutions and oversee the integration with other systems and applications.
Additionally you will provide technical guidance and support troubleshoot complex technical issues and stay up to date with the latest Genesys Cloud features and capabilities

Genesys call flow
Genesys AI Features / LLM exposure
Integration & ecosystem

Cloud CX3
Genesys Architect experience
Call Flow build experience
Data Tables and Call routing in Genesys Experience
WFM experience in Genesys nice to have
Genesys Developer Data actions experience best practices
Genesys IVR development experience
DTMF
Genesys dialog engine bots
Genesys participant data familiarization
Data Actions development experience
Familiar with Genesys APIs and data
Familiar with Genesys support cases and escalations
Contact Center for health care domain knowledge nice to have
Understanding of natural language IVR implementations nice to have
Genesys Chat experience Build support

Compensation
Hourly Rate Range - $40-$60/ hr

Benefits Offered:
[Health, Dental, Vision Insurance]

Deadline: Applications accepted on a rolling basis until filled

We are an Equal Pay Employer. All employment decisions, including compensation, benefits, hiring, training, and promotions, are made based on merit, qualifications, and business needs. We do not discriminate on the basis of gender, race, ethnicity, age, disability, sexual orientation, or any other protected characteristic. We are committed to ensuring equal pay for equal work and regularly review our compensation practices to promote fairness, equity, and transparency across our organization.

Department: Preferred Vendors
This is a contract position

Visit Careers at CEDENT

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