Shopper Insights Client Lead

dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts across Europe, Asia, Africa and the Americas, we partner with iconic businesses like Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro to turn data into growth, innovation and measurable value for their customers.

Our Walmart team works at the heart of one of dunnhumby’s most strategic global partnerships. We help Walmart and its supplier community unlock the value of customer data – shaping ranges, pricing, promotions and marketing strategies that drive category growth and deliver a better experience for Walmart shoppers every day.

We're looking for a G2 Shopper Insights Consultant to join our Walmart business in Medellín. This role sits within our Managed Analytics Services team, helping suppliers maximise the value they receive from dunnhumby products and services through onboarding, adoption, engagement and customer success activities.

You'll work closely with suppliers, retailer stakeholders, consulting teams, product teams and commercial colleagues to accelerate adoption, support new business opportunities and deliver a consistently high-quality client experience across the Americas region.

You'll help suppliers realise value from their investment in dunnhumby solutions while contributing to scalable growth and operational excellence.

We're interested in people who combine strong stakeholder management with analytical thinking and a passion for helping customers succeed.

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

And we don't just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process — please let your recruiter know what adjustments would help.

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

 

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