Trainee Case Manager - Workers Compensation

Aus - Vic - Melbourneentry

Case ManagerHealthcare Clinical

2 views0 saves0 applied

Apply Now

Quick Summary

Key Responsibilities

Assist in managing workers’ compensation claims from start to finish Communicate effectively with injured workers, employers, insurers,

Requirements Summary

DXC) is a leading enterprise technology and innovation partner delivering software, services,

Technical Tools

Case ManagerHealthcare Clinical

Are you ready to kickstart a rewarding career in Workers’ Compensation Case Management? If you have experience in customer service, medical administration, or insurance claims — or if you’re a recent graduate in Law, Business, Nursing, Allied Health, or Psychology — we want to hear from you!

About the Role

~1 min read

As a Trainee Case Manager, you’ll be supported through hands-on training and mentoring to develop skills in managing workers’ compensation claims. You’ll act as a key contact for injured workers, employers, and healthcare providers, helping to coordinate care and facilitate return-to-work plans.

Responsibilities

~1 min read

→
Assist in managing workers’ compensation claims from start to finish
→
Communicate effectively with injured workers, employers, insurers, and healthcare professionals
→
Support the coordination of medical and rehabilitation services
→
Maintain accurate records and documentation
→
Learn to navigate legal and medical frameworks related to workers’ compensation

Experienced in customer service, medical administration, or insurance claims, OR a recent graduate in Law, Business, Nursing, Allied Health, or Psychology
Strong communicator with excellent interpersonal skills
Organized, detail-oriented, and able to manage competing priorities
Eager to learn and develop your career in case management
Empathetic with a genuine interest in helping people recover and return to work
Sensitivity to issues related to people with medical, cultural and social needs
Be an Australian Citizen or Permanent Resident

What We Offer

~2 min read

✓Comprehensive training and ongoing support

✓Opportunity to build a meaningful career with progression pathways

✓Supportive, team-oriented workplace culture

✓Competitive salary and benefits package

✓The life cycle of a claim

✓Medical treatment types and appropriate management

✓Payment of medical expenses

✓Weekly compensation entitlements

✓Return to work obligations, and how to facilitate early return to work outcomes

✓The legal side of workers’ compensation

✓Dealing with challenging conversations

✓Arranging medical examinations

✓Taking a high volume of client and customer calls

✓Assessing and processing payments to stakeholders

✓Developing case management strategies

✓Reviewing and monitoring treatment requests

✓Liaising with stakeholders (injured workers, employers, and providers)

DXC Claims Management has been specialising in workers’ compensation claims management for over 16 years, and we have an impressive track record of excellence in service delivery and innovation. We aim to return people to work and health as quickly and effectively as possible.

By providing the right services at the right time, DXC gives employers the confidence they comply with legal and regulatory requirements and injured workers the confidence they are being well cared for.

DXC Claims Management is part of DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organisations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernisation, and Industry-Specific Software Solutions, DXC modernises, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com