SAP FICO Support Consultant

DyFlex is an established SAP Platinum Partner with offices across Australia and New Zealand. We are recognised as a leader in our area of SAP expertise. We deliver fit-for-purpose SAP solutions, and our services range from greenfield and brownfield implementations, change management to ongoing Aftercare services and support.

In 2025, we have been awarded:

✓ Best Performing Partner in Australia for S/4 HANA Public Cloud
✓ Best Performing Partner in Australia for Speed of Delivery
✓ Best Performing Partner in Mid-Market
✓ Highest Selling Partner in Australia

About The Role
We are seeking an experienced SAP FICO AMS Consultant to join our Application Management Services practice, supporting our customers in ongoing BAU and day-to-day operational support environments. This is a hands-on, customer-facing support role, not project-based work, and is ideally suited to a seasoned SAP FICO specialist who thrives in a structured support setting and takes pride in delivering quality outcomes for clients. The role reports into our AMS practice leadership. Applicants based anywhere in the Philippines are welcome to apply.

Remote / Flexible work from anywhere in the Philippines

Your Tasks And Responsibilities

• Provide ongoing SAP Finance application support as part of our AMS / Aftercare services
  
• Investigate, troubleshoot and resolve incidents and service requests within agreed service levels
  
• Perform functional analysis, configuration, testing and documentation for SAP Finance solutions
  
• Support Finance processes including General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting and related financial processes
  
• Analyse recurring issues and recommend improvements to enhance system performance and business outcomes
  
• Work with customers to understand requirements and translate business needs into appropriate SAP solutions
  
• Prepare functional specifications and coordinate with technical consultants where development or integration support is required
  
• Perform testing, defect resolution and support customer validation of changes
  
• Maintain accurate incident, problem and change records and ensure timely communication with customers
  
• Collaborate with DyFlex functional, technical and service delivery teams to provide a high standard of customer support
  
• Contribute to continuous improvement initiatives across our Aftercare services