Audio/Visual Technician

Join our team as an Audio-Visual Technician and play a critical role in supporting modern communication and collaboration technologies. This position is ideal for a customer-focused professional with experience in audio/video systems, unified communications, and event support. You'll work directly with end users and stakeholders to ensure seamless audiovisual experiences for onsite, hybrid, and remote meetings and events.

• Location: Onsite (Valhalla, NY)
• Schedule: 1st Shift (8a-5p EST); Monday through Friday
• Pay Rate: $29.19 per hour

As an Audio-Visual Technician, you will provide advanced support for a variety of audio and video technologies while delivering exceptional customer service in a fast-paced environment.

• →Set up, operate, and break down multi-camera systems and audiovisual equipment.
• →Support onsite, hybrid, and remote meetings and events.
• →Install, troubleshoot, repair, modify, and upgrade A/V equipment and cabling.
• →Configure wireless networking and synchronization channels for data acquisition.
• →Manage and maintain onsite audiovisual equipment inventory and report equipment needs.
• →Install equipment in various environments, including climbing and moving equipment when required.
• →Map software to network drives and transfer large files across storage platforms.
• →Configure and modify customer equipment to meet specific business needs.
• →Perform basic video editing, including cutting, titling, audio adjustments, and codec management.
• →Complete service reports and required documentation accurately and promptly.
• →Provide professional, face-to-face customer support while managing multiple tasks and priorities.

• Associate degree from an accredited two-year college or technical institution, plus one year of related experience; or
• An equivalent combination of education, training, and experience.

• Experience with Dante, Crestron, and Microsoft Teams is required.
• Understanding of audiovisual signal flow and networking concepts.
• Knowledge of RF and WiFi technologies strongly preferred.
• Electronics background is a plus.
• Experience with Windows operating systems and Microsoft Office applications.

• Strong troubleshooting and problem-solving skills.
• Excellent customer service and communication abilities.
• Ability to work independently and as part of a team.
• Strong time management, organizational, and prioritization skills.
• Ability to adapt to changing business needs and environments.
• Ability to read and interpret technical documents, safety procedures, and operating instructions.
• Ability to write reports and communicate effectively with customers and colleagues.
• Ability to analyze information and resolve issues in a structured and efficient manner.
• Commitment to safety, quality, and continuous process improvement.

This role offers the opportunity to work with advanced audiovisual technologies while supporting impactful meetings, events, and communications. If you enjoy hands-on technical work, delivering outstanding customer service, and solving complex A/V challenges, we'd love to hear from you.