Network Engineer II

Do you enjoy diagnosing difficult network issues, improving infrastructure, and building reliable connections that keep businesses moving?

DYOPATH is looking for a Network Engineer II who is ready to own intermediate and frequently non-routine network challenges. You will help install, monitor, maintain, support, and optimize network environments while working closely with technical, operations, and data center teams.

• Solve Meaningful Network Challenges: Work with the technologies that connect users, locations, systems, and services.
• Expand Your Engineering Impact: Contribute to LAN, WAN, VPN, routing, firewall, and network-security initiatives.
• Be More Than a Ticket Closer: Improve documentation, strengthen processes, and help create more dependable infrastructure.
• Support and Elevate Others: Serve as a technical resource for Level I engineers while continuing to grow your own expertise.
• Bring L.O.V.E. to Technology: Live DYOPATH’s values through accountability, service, teamwork, and customer commitment.

• Location: Remote
• Reports To: Supervisor, NOC
• Schedule: 12am to 9am Monday - Friday
• Pay Rate: $29,000 to $35,000 MXN Monthly 
• Employment Type: Full-time

• Lead and participate in the installation, monitoring, maintenance, support, and optimization of network hardware, software, communication links, and routing protocols.
• Assist with planning, designing, and developing LANs, WANs, VPNs, firewalls, intrusion detection systems, and network access control solutions.
• Analyze and resolve network hardware and software issues accurately and efficiently.
• Connect, operate, and monitor network systems.
• Work closely with data center, operations, and technical teams.
• Create and maintain documentation covering logical and physical network designs, VLANs, firewalls, and routing protocols.
• Improve telecommunications and network options supporting remote communications.
• Develop and optimize internal network and infrastructure processes.
• Diagnose and troubleshoot issues across network environments.
• Support Level I engineers with more complex connectivity problems.
• Assist with communications hardware installations and equipment repairs.
• Deliver responsive service and build strong customer relationships.

• Bachelor’s degree required.
• Five years of experience in a networking field.
• An information technology degree is preferred.

• Cisco Certified Network Associate, CCNA

• Fortinet certifications
• Cisco Meraki certifications
• A+ certification
• OEM equipment certifications
• Familiarity with ASTEA 

• Ability to handle non-routine network issues with sound judgment.
• Strong troubleshooting, prioritization, and organizational skills.
• Clear communication with technical teams, leaders, and customers.
• Commitment to service quality and continuous process improvement.
• Ability to read and interpret technical materials and produce clear documentation.
• A collaborative, self-motivated approach.
• Commitment to established safety procedures and DYOPATH’s Core Values. 

As a Network Engineer II, you will not simply monitor networks. You will help improve how they are designed, supported, documented, and optimized. This role gives you the opportunity to deepen your engineering expertise while becoming a trusted technical resource for customers and colleagues.

If you are an experienced network professional who enjoys solving complex problems and strengthening infrastructure, apply today to become DYOPATH’s next Network Engineer II.