Systems Administrator I

Do you enjoy keeping technology running smoothly, solving infrastructure challenges, and helping users stay productive?

DYOPATH is seeking a Systems Administrator I who is organized, service-minded, and eager to build deeper expertise in systems administration. In this role, you will support client environments, monitor system health, manage access, resolve connectivity issues, and help maintain the technology that businesses rely on every day.

• Purpose with Passion: Join a company whose L.O.V.E. philosophy, Living Our Values Every Day, turns everyday work into meaningful impact.
• Build Your Technical Career: Expand your knowledge of servers, operating systems, security, access management, and infrastructure support.
• Learn Through Experience: Work alongside experienced technology professionals and take on more advanced responsibilities as your skills grow.
• Make a Visible Difference: Your work will help users stay connected, keep systems secure, and keep client operations moving.
• Teamwork That Matters: Join a collaborative environment where communication, accountability, and customer satisfaction are valued.

• Location: Remote
• Reports To: Supervisor, NOC
• Schedule: 12am to 8am Monday - Friday
• Pay Rate: $22,000-27,000 MXN with Shift Differential Monthly
• Employment Type: Full-time

• Manage user access and permissions across client workgroups and domains.
• Maintain working knowledge of client hardware, operating systems, and technology environments.
• Monitor server performance and troubleshoot issues that affect system efficiency.
• Install server software, apply security patches, update applications, and remove software that is no longer needed.
• Perform system backups and standard preventative maintenance.
• Resolve user connectivity issues and escalate more complex incidents when appropriate.
• Support users by explaining equipment and technology clearly.
• Assist with communications hardware installations, minor equipment repairs, and more advanced assignments as part of your development.
• Document your work, follow established procedures, and contribute to a consistently positive client experience.
• Build strong relationships with customers, teammates, and leadership.

• Associate degree required.
• Two years of experience in a networking or related technical field.
• Bachelor’s degree in information technology is preferred. 

• A+ certification
• OEM equipment certifications
• Microsoft certifications
• Familiarity with ASTEA 

• Strong commitment to service, quality, and continuous improvement.
• Excellent organizational and prioritization skills.
• Ability to work independently while remaining a collaborative teammate.
• Clear written and verbal communication skills.
• Ability to interpret technical procedures, business documents, and regulations.
• Practical problem-solving skills and comfort working through situations that may not have a fully standardized solution.
• Commitment to following company and customer procedures and demonstrating DYOPATH’s Core Values.

As a Systems Administrator I, you will be close to the technology that keeps client environments operating. You will strengthen your infrastructure skills, solve meaningful problems, and build a foundation for future growth into higher-level systems, network, or engineering opportunities.

If you are excited to troubleshoot, learn, and make a measurable difference for customers, DYOPATH wants to meet you. Apply today to become our next Systems Administrator I.