Streaming Operations Specialist

Lead end-to-end readiness for KICK's largest events, configure and troubleshoot SRT and RTMP transport protocols and build and maintain video services within AWS. Working closely with engineering teams to drive pipeline observability and own resolution of complex playback issues across CTV, mobile and web. This role calls for broadcast depth and engineering capability in equal measure.

• →Own end-to-end event readiness - planning, testing and validating live streaming workflows from acquisition to delivery.
• →Serve as the SME for video acquisition, including IP-based transport protocols (SRT, RTMP) and alternative services such as satellite when required.
• →Maintain documentation of streaming infrastructure, connectivity paths and dependencies.
• →Track and report operational metrics (audience size, stream performance, platform health) to support post-event analysis and continuous improvement.
• →Audit broadcast and internet connectivity infrastructure - routers, firewalls and related systems to ensure performance and resilience.
• →Provide technical guidance to engineering teams building applications, tools and viewer services.
• →Design and maintain internal tools and dashboards to monitor video pipeline performance across efficiency, cost and reliability.
• →Debug and resolve complex playback issues across CTV, mobile and web, collaborating with engineering on critical delivery incidents.
• →Apply expertise in FFmpeg and AWS to improve encoding, packaging and delivery workflows.

• →Hands-on development experience building tools for video streaming, with deep expertise in FFmpeg and AWS
• →Strong command of video acquisition and transport protocols - SRT, RTMP and AWS MediaConnect
• →Proven ability to debug and resolve complex playback issues across CTV, mobile and web
• →Experience leading live event operations end-to-end, from infrastructure management to incident response
• →A natural communicator who can align engineering, operations and creator-facing teams under pressure

• Experience with professional playout systems (Grass Valley AAMP or similar) and SDI/NDI transport
• Hands-on work with cloud video workflows across AWS, GCP or Azure
• Familiarity with observability tooling - Prometheus, Grafana, Datadog
• Knowledge of video advertising standards (VAST, OpenRTB) and ad pod delivery across CTV and programmatic
• A background in creator economy platforms or large-scale media tech

• Access to our Employee Assistance Program for you and your loved ones
• 9,000+ courses on our Learning & Development platform
• One paid volunteer day per year
• Weekly Wednesday massages by professional masseuses

• Team budgets for lunches and activities to celebrate achievements
• Social sports teams and participation in Corporate Games
• Easygo branded swag
• Birthday and work anniversary gift vouchers, plus a chance to win prizes 

• Company-wide talks with key partners such as Everton FC
• Office visits from big-name streamers
• Meet Ambassadors like Alex Pereira 
• Ballots for exclusive tickets to events like UFC, and more sporting and music events

We believe that the unique contributions of everyone at Easygo (and KICK) are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experiences, we never discriminate on the basis of race, religion, nationality, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. 

We’re a global team of dreamers, creators, and game-changers from every walk of life, united by a passion for entertainment that inspires the world.

We believe that the best ideas come from different perspectives, so we actively welcome and champion talent from all backgrounds, cultures, identities, and experiences. Whether you're just starting out or bringing decades of experience, your unique voice matters here.

Come as you are. Be part of something bigger. Click play on your career today.