Culture and Engagement PMO Lead

Everforth ECS is seeking a Culture and Engagement Lead to work in our Arlington, VA (Hybrid) office.

Everforth ECS is seeking a Culture and Engagement Lead for our growing team supporting the Cybersecurity and Infrastructure Security Agency's (CISA) Technical Engineering and Support Services (TESS) program management office. TESS is CISA's integrated, capability-driven mission ecosystem designed to scale across mission and delivery spaces within the DHS/CISA/Cybersecurity Division. This is a hybrid role.

The Culture and Engagement PMO Lead will design, coordinate, and drive forward programs that strategically strengthen our organizational culture and employee engagement. They will work closely with program leadership, Delivery Leads, Capability Leads and corporate operations to ensure the portfolio has the right culture and engagement to meet evolving customer requirements.

Responsibilities

• Lead employee engagement strategy and associated action planning.
• Translate culture strategy into actionable plans with clear owners and milestones.
• Build and sustain and a productive culture to support the team and its portfolio.
• Draft, coordinate and share leadership/program communications/updates.
• Facilitate change management efforts, helping teams adopt new culture initiatives.
• Build resources and toolkits to scale initiatives throughout the program portfolio.
• Gather and analyze employee feedback (e.g., surveys) to continuously monitor engagement quality and refine programs based on real-time sentiment and data.
• Monitor retention metrics and inform retention strategies.
• Create and manage recognition programs to support retention efforts.
• Coordinate and facilitate experiences to support an engaged workforce including but not limited to employee events, team building, offsites, and celebrations.
• Identify, source and/or lead learning and development activities including but not limited to engagement topics, manager enablement, coaching and feedback tools.
• Track and report progress using KPIs and engagement metrics, presenting insights and recommendations to leadership.

Salary Range: $125,000 - $145,000

General Description of Benefits 

• Bachelor’s degree in Business Administration, Human Resources, Program Management, Organizational Development, or related field.
• 5+ years of experience in program/project management, HR, organizational development, or a related field.
• Proven track record managing multiple cross-functional initiatives at once.
• Strong understanding of employee engagement principles, culture-building strategies, or organizational change management.
• Excellent communication and stakeholder management skills — comfortable presenting to executives and collaborating with frontline teams alike.
• Data-driven mindset with experience using engagement surveys, dashboards, or analytics tools.

• Experience supporting a large federal government program, portfolio, or professional-services organization.
• Demonstrated experience managing staffing across multiple projects or workstreams simultaneously.
• Strong understanding of engagement and retention strategies.
• Experience working with program managers, project leaders, recruiting, and HR organizations.
• Strong analytical and organizational skills with the ability to manage large volumes of workforce information.
• Experience developing or maintaining workforce dashboards.
• Strong written and verbal communication skills.
• Ability to operate effectively in a fast-moving environment where customer requirements and staffing priorities frequently change.