Maintenance Operations Lead

Role Title : Maintenance Operations Lead

Department: Maintenance

Reporting To: Department Head

Years of Experience [Requirement] : ]: +5 years

Qualifications: Bachelors in operations, management or logistics

Preferred Candidates or Plus Points for a Candidate:

• Strong written and spoken American English
• Familiarity with vehicle maintenance operations (buses, coaches) is highly preferred

• → Scheduling of daily work orders for technicians
• →Maintain accurate inventory records using the Vehicle Maintenance System (VMS) software
• →Conduct regular inventory audits to ensure stock accuracy and minimize stockouts
• →Collaborate with maintenance technicians to identify parts needs and forecast demand
• →Develop and maintain Excel-based dashboards for tracking bus inspections and maintenance metrics
• →Scheduling of daily work orders for technicians
• →Maintaining next due summaries for all locations
• →Taking up daily operations queries on maintenance communication portals
• →Defect clearing if required
• →Bridgestone mileage reporting
• →Generating report for regular inspections of completed work to ensure all repairs and maintenance activities meet safety standards, regulatory requirements, and company quality guidelines
• →Defects ageing report
• →Maintain accurate and detailed records of all maintenance activities, inspections, and repairs. This is crucial for compliance, warranty claims, and historical analysis
• →Work closely with our operations and dispatch teams to ensure our buses are available and ready for their scheduled charters

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel) 
• Experience with Computerized Maintenance Management Systems (CMMS) or fleet management software is a strong asset
• Ability to work responsibly and reporting in an orderly manner since work is completely remotely oriented
• Strong command of tools ; project trackers, and dashboard tools
• Experience with project management tools (Monday.com experience a plus)
• Strong analytical skills with the ability to track and interpret data
• Proficient in inventory management systems
• Experience with process automation and project coordination

• Strong communication and organizational skills
• Detail-oriented and highly organized
• Comfortable working cross-functionally with various departments
• Ability to own projects and deliver outcomes independently
• Ability to manage time effectively and handle multiple tasks
• Team player with a willingness to learn and adapt quickly 
• We are an equal opportunity employer ; We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status

Personal PC operating system to be used in probation period minimum requirements include Windows 11 and macOS 13 ; however, all employees should have personal laptop available at all times as a backup. Availability over call during US (Eastern Time) working hours at all time and excellent internet connectivity (preferred connection would be between (60 MBPS - 100 MBPS)

Your career path at the company will be consistent with how well you are carrying out your current role including reference to whether you have met or exceeded your objectives and importantly how you demonstrate the companys people values.

Senior Team Lead >  Manager > Senior Manager

The Maintenance Operations Lead plays a vital supporting role in ensuring the optimal operational readiness and safety of our motor coach fleet. The lead is responsible for the overall health of the fleet, ensuring that every vehicle is in top condition to transport passengers safely and efficiently.