Care Coordinator (Part-time)

At Dunnellon Animal Hospital, our team members all share the same passion for making and keeping animals healthy.

Our hospital truly is an excellent place to work, with a highly skilled team focused on 'best in practice' veterinary care.

We are very supportive of individuals looking to grow their veterinary careers and look forward to hearing from you.

• The Care Coordinator contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.

• →Provides excellent customer service in-person, over the phone, and during high-stress situations.
• →Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• →Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• →Assists with medication pickups, inquiries, and provides information about services and products.
• →Inputs and manages data in practice management software, including billing and accounts.
• →Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• →Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

• High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
• Knowledge of clerical procedures and ability to organize files and records
• Excellent customer service skills, providing courteous and prompt assistance
• Accurate cash handling and cashiering abilities
• Strong multitasking skills with attention to detail
• Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds

• Some customer service experience is preferred

• Every Saturday from 8am-1pm and 2 shifts between Monday-Friday from 7:45am-5:30pm
• Saturday is a must