Sr Technical Consultant

Location: India, Remote

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:

 Invested Relationships

 Fiscal Prudence

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ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.

• Strong technical skills that cover the following areas:

• Software installation and troubleshooting skills

• Data and permission migration tools

• Virtualization experience (VMWare, Hyper-V)

• Windows/Linux Server operating systems

• Execute and monitor scripts (Python, SQL, PowerShell)

• Good understanding of Microsoft Active Directory, Azure AD, SSO

• Prior experience supporting Enterprise software or supporting Enterprise applications in technical capacity for a SaaS environment.

• Experience migrating data and permissions

• Extensive experience with customer-facing implementation roles working remotely.

• Should be adept at leading technical discussions and implementation with stakeholders.

• Excellent customer engagement and communication skills.

• Fluency of spoken and written command of English.

• Attention to detail and adapt to process in a quick changing environment.

• Ability to actively multi-task and manage multiple projects in parallel.

• Bachelor’s degree in related technical discipline is preferred.

• 10+ years of relevant technical function experience

• Willing to work during US Eastern time every day.

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  Execute data and permission migration projects from on-premises and Cloud sources to ensure successful customer deployment and adoption of the Egnyte platform

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  Act as liaison between customers and internal teams for monitoring, reporting, and troubleshooting of migration jobs

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  Engage with customers and internal teams to provide status and escalate issues

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  Communicate professionally and succinctly and follow Egnyte Professional Services Standard Operating Procedures (SOP).