Sales Specialist - Pet Health

• Education and Training: Graduate of any four-year course preferably business. Degree in Veterinary Medicine, Animal Science or any related course is an advantage

• Work Experience: Minimum 1 years sales experience with proven track record

• Computer literate (Windows based Application)

• Good oral and written communication and presentation skills Good interpersonal skills

• Good analytical, organizational and planning skills

• Basic mathematical operations and marketing knowledge and creativity skills

Scientific Knowledge

• Applies knowledge on therapeutic areas/disease states to advance products

• Applies Elanco product and competitive knowledge

• Use sales aids, technical data and reprints effectively

• Understands the Elanco organization

Customer Knowledge and Relationships

• Understands local industry and regulatory guidelines

• Understands types of customers

• Follows ethical and legal guidelines (i.e. Good Promotional Practices)

• Stays current on competitor’s products

• Applies product knowledge to achieve goals

• Leverages each interaction with customers through professionalism, respect, integrity, expertise, relationships and passion (Every Interaction Matters)

• Uses “Insights” to adjust to the personality type, prescribing habits, etc. of customer

• Introduces additional compounds to the customer

• Knows the customer’s business

• Builds relationships with gatekeepers who can influence the customer

• Actively seeks customer feedback

• Addresses customer questions, concerns and complains promptly and accurately

• Shares effective techniques and product marketing strategies with team members

• Analyses information, set objectives, uses appropriate resources

• Gains access to customers

• Effectively engages customer by using a high ground opener

• Actively listens to customers to understand and meet their needs Delivers product messages based on customer needs, insights and segments​

• Meets and overcomes competitive threats

• Effectively handles customer objections

• Uses appropriate closing/negotiation techniques

• Ends the call at the appropriate moment

• Collaborates with colleagues to leverage our collective understanding and interaction with the customer

• Plans, delivers and evaluates sales presentations

• Records details of the sales call and prepares next call objective

• Follow-up with customer on commitments

• Balances product portfolio with customers

• Implements marketing programs with quality

• Understands customer priorities and how those priorities impact their decision making

• Develops customers into advocates/internal champions or speakers

• Identifies and sells to multiple customers (specialty, subspecialty)

• Identifies, develops and leverages relationships with internal and external resources

• Builds advocacy within the account to assure access and availability

• Develops broad and deep concepts and account planning tools sell strategically within the account

• Builds and maintain business relationships to deliver high quality customer service

Territory Analysis

• Manages territory using Elanco Field Marketing Process metrics for maximum return

• Identifies business growth opportunities and makes appropriate sales forecasts

• Identifies relevant customer sales and territory market information

• Manage RD sales, product inventory and receivables

Implementation

• Develops a 90-day Territory Action Plan using target list of customers and related customer profile data

• Creates routing plans using Elanco Field Marketing Process metrics – targeting, frequency, message and program goals

• Identifies and secures needed resources

• Implements and monitors progress of the plan

• Evaluates and adjusts action plans to ensure achievement of sales goals

• Completes administrative tasks in as accurate and timely fashion

• Act as liaison between Regional Distributors and Elanco and customers and Elanco

• Travel: Frequent, 80%

• Location: Taipei, Taiwan

Don’t meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!

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