Community Referral Outreach Coordinator

Ellie Mental Health is seeking a professional, personable, and highly self-directed Community Referral Outreach Coordinator to manage an assigned portfolio of healthcare and community referral sources throughout the Ann Arbor area through recurring in-person visits, relationship development, and consistent follow-up.  This is not a social media, event planning, or office-based marketing position. The right person should enjoy being out in the community, walking into professional offices, meeting new people, and developing relationships over time. 

Who You Will Be Visiting

Our referral network includes organizations that regularly interact with individuals and families who may benefit from outpatient mental health services, including:

The objective is to move beyond simply delivering materials and develop ongoing professional relationships so referral partners understand who Ellie Mental Health serves, how to refer individuals to us, and how we may be able to help when a mental health need arises.

Doctor Referral Institute Program

 Ellie Mental Health partners with The Doctor Referral Institute (DRI) to provide the structure, training, coaching, and outreach methodology for this role. The coordinator will follow the outreach cadence and relationship-development process established through the DRI program. 

Key Responsibilities

What We Are Looking For

The right person is comfortable walking into professional offices, introducing themselves to people they do not already know, and building relationships over time. They must also be highly organized, disciplined about documentation and follow-up, and able to work independently within a structured outreach process.

Qualified candidates should have:

Prior experience in healthcare outreach, physician relations, behavioral health, medical sales, business development, community relations, marketing, referral development, or another relationship-based position is preferred.

Healthcare or behavioral health experience is helpful but is not required for the right candidate with strong relationship building, communication, organization, and follow-through skills.

Schedule and Compensation

This is a part-time W2 position of approximately 10 to 12 hours per week.

Hours are flexible but will primarily occur during normal weekday business hours when healthcare offices, schools, and community organizations are open.

Compensation is $30 per hour.

Field visits should be organized efficiently and grouped geographically so working time can be focused on developing referral relationships rather than unnecessary time in transit.

Why This Role Matters

Strong relationships with healthcare providers and community partners make it easier for people to find mental health care when they need it. This role helps Ellie become a trusted local resource and helps referral partners connect individuals and families with appropriate outpatient mental health services.