Director of Alumni Engagement, Queens

Community is foundational to Queens and a shared responsibility within our residential campus. All who work at Queens should demonstrate an understanding of and engagement with Queens’ foundational commitment to relationships, mentoring and collaboration in a close-knit residential community. We embrace the shared responsibility to foster inclusive excellence within a strong residential community. Accordingly, employees are expected to join together and build connections in activities that foster an active and engaged campus environment and engage in professional development to support the shared responsibility of enriching diversity, equity, and inclusion through meaningful relationships and mentoring at Queens. Employees are encouraged to, for example, attend or participate in campus activities such as campus cultural events, athletic events, continuing education, professional development opportunities and trainings, employee resource groups and other university-sponsored activities to demonstrate an active commitment to the Queens community.

Minimum Required Education and Experience

• Requires a bachelor’s degree from a four-year college or university. Experience in higher education preferred.
• Seven to ten years professional experience in sales, marketing, communications, events, customer service and/or volunteer management preferred; or equivalent combination of education and experience.

Preferred Education and Experience

Preference will be given to applicants who are alumni of Queens University of Charlotte.

Knowledge, Skills, and Abilities

• Excellent interpersonal and communication skills (verbal, written, presentation), including exemplary poise, tact and diplomacy when working with a wide range of constituents and diverse audiences.
• Proven ability to lead, develop and support team members to achieve delivery of high-quality programs and fundraising initiatives by providing meaningful and motivating coaching, training and feedback.
• Strong reasoning skills and the ability to define problems, collect data, establish facts, draw valid conclusions, and make well-thought-through recommendations
• A desire to grapple with complex systems and to simplify and improve intricate processes.
• Preferred experience in project management in similar roles.
• Demonstrated competence with technology, with preference given to applicants who are familiar with Slate for Advancement, social media, and other commonly used Advancement platforms.
• Demonstrated organization and planning skills (strategic, short- and long-term); strong follow-up and follow-through skills to ensure achievement of strategic plans, goals and objectives.
• Strong reasoning skills and the ability to define problems, collect data, establish facts, draw valid conclusions, and make well-thought-through recommendations.
• Ability to thrive in a fast-paced environment and to effectively prioritize assignments to meet given deadlines.

Job Duties