Service Center Supervisor

United States·Daytona Beachmid

OtherSupervisor

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Requirements Summary

High school diploma or GED-level education with proficiency in grammar, spelling, basic composition, and mathematics. 3–5 years of related administrative experience.

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OtherSupervisor

Responsibilities

~1 min read

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High school diploma or GED-level education with proficiency in grammar, spelling, basic composition, and mathematics.
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Prior experience performing customer service functions by phone and in person.

Strong analytical skills and in-depth knowledge of information systems.

Technical proficiency with Microsoft operating systems and applications, including Word, Excel, Access, PowerPoint, Outlook/email, and Internet-based end-user applications.

Ability to manage multiple tasks simultaneously, prioritize requests, analyze information, and make appropriate decisions.

Ability to communicate effectively and interact professionally with coworkers, customers, and other individuals.

Ability to work independently, exercise sound judgment, and follow established guidelines and procedures.

Requirements

~2 min read

Experience using an Integrated Workplace Management System (IWMS), Computerized Maintenance Management System (CMMS), or similar software.
Working knowledge or experience in facilities/trades-related areas such as HVAC, electrical, plumbing, or building components.
Experience coordinating service requests, dispatching personnel, or working in a facilities service center environment.
Previous experience supervising, training, or scheduling student employees.

Ability to maintain a consistent work pace, meet established schedules, and maintain regular attendance and punctuality.
Ability to communicate detailed information accurately and effectively.
Ability to respond appropriately to changing priorities and multiple simultaneous requests.
In the event of a disaster, may be required to participate in recovery operations and work outdoors in inclement weather and subtropical conditions.

The position is scheduled for 40 hours per week, Monday–Friday, 8:00 a.m.–5:00 p.m., with adjusted hours during the University's summer four-day workweek.

To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R312156. Please attach all relevant materials to your application when you apply online. Complete submissions include:

Cover letter
Resume
Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process)

Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities. Embry-Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry-Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website.

Embry-Riddle is not seeking assistance from staffing or recruitment agencies. All agencies are directed to contact eraujobs@erau.edu and should not reach out to hiring managers or staff.