Spare Parts Coordinator - York, PA

ENGEL Machinery North America has a job opportunity for a Spare Parts Coordinator. ENGEL provides excellent benefits including health, dental and vision insurance all upon first day of hire (no waiting period and very robust coverage at an affordable price), 401k with match, over 3 weeks’ PTO, employer paid life insurance, long and short-term disability, and an employee-centric environment.

As a Spare Parts Coordinator, you are the critical link between ENGEL and our customers’ operational success. You won’t just quote parts; you’ll provide technical solutions that minimize downtime for world-class injection molding and automation systems. If you thrive in a fast-paced, global environment where precision and customer advocacy are the priority, this is your role.

• →Customer Advocacy: Decipher technical inquiries using ENGEL databases (BOMs, schematics, and drawings) to provide accurate, high-speed solutions.
• →Data Integrity: Master CRM and ERP interfaces to manage the end-to-end quote lifecycle, ensuring no lead or inquiry falls through the cracks.
• →Strategic Sourcing: Collaborate with our global supply chain to navigate logistics and provide customers with the most cost-effective, timely delivery options.
• →Revenue Growth: Proactively follow up on outstanding quotes to capture market feedback and boost conversion rates.

• Experience: 2+ years in an OEM environment or technical parts distribution.
• Educational: High school diploma or equivalent required; technical and/or business certificates preferred.
• Technical Literacy: Ability to read/interpret technical drawings or assembly blueprints is a major plus.
• Systems: Experience with SAP, Salesforce, or similar ERP/CRM platforms

• Travel: Upon request but not expected.

• Analytical Rigor: Ability to perform quick calculations and maintain high concentration while multitasking.
• Physical: Comfort with an office environment; ability to lift up to 50lbs on the rare occasion a part needs manual inspection or shipping prep.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties of the position.