Consumer Insights Analyst (Hybrid)

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. 

We are seeking a curious, analytical, and business-minded Consumer Insights Analyst to help strengthen our understanding of the competitive landscape and our customers. In this role, you will support the development of competitive intelligence capabilities and contribute to a robust consumer insights agenda that informs strategic decision-making across the organization.

You’ll work across a variety of data sources ranging from market research and customer feedback to competitive analysis, to uncover meaningful insights and translate them into clear, actionable recommendations. This role is ideal for someone who enjoys connecting the dots between data and business strategy, and who is motivated to elevate the voice of the customer to drive growth and innovation.

• →Support the development of competitive intelligence capabilities across the organization, including managing internal/external data sources and maintaining the dashboard
• →Monitor key competitors, emerging trends, and potential disruptors; contribute to competitive profiles, win/loss analyses, and market landscape assessments
• →Assist in executing the organization’s consumer learning agenda, supporting research projects from design and questionnaire development through analysis and reporting
• →Synthesize data from multiple customer sources (e.g., surveys, first-party data/customer analytics, secondary research) into clear insights with recommendations
• →Apply a business-oriented mindset to uncover the “so what” behind the data and support brand growth initiatives
• →Advocate for the voice of the customer by sharing insights across the organization
• →Identify new customer and competitive AI insight capabilities for fresher data faster

• Bachelor’s degree in Marketing, Business, Research, Analytics, or a related field
• 3+ years of experience in market research, competitive intelligence, or consulting (e.g., strategy, management, or financial), with exposure to financial services preferred
• Hands-on experience conducting DIY survey-based research, with strong quantitative and analytical skills
• Ability to synthesize and analyze multiple data sources (e.g., primary research, secondary reports, customer feedback, social media) to generate clear, actionable insights
• Strong problem-solving skills with the ability to identify trends, interpret data, and support business recommendations
• Proficiency in Excel required; experience with data visualization tools such as MicroStrategy or similar platforms is a plus
• Familiar with and experience in AI (research capabilities, use cases, prompting)

Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. 

Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here. 

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