Senior System Engineer

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

Ensono’s mission is to deliver technology solutions that enable our clients to be great at what they do. We’re trusted by some of the world’s most successful companies because we deliver complete hybrid IT solutions and governance customized to each client’s IT journey. Our solutions address clients’ current needs and help them to adapt with ever-changing demands of tomorrow. 

The Senior Systems Engineer plays a critical role in creating and maintaining the internal technology architecture. They must possess advanced technical knowledge and expertise in design and implementation to lead technology projects and define the strategic technology direction. Working with business management and IT staff, the Senior Systems Engineer identifies technology alternatives and provides solutions that meet business needs. They provide technical leadership on both small and large projects and possess the ability to understand technical issues, develop recommendations, and gain competency with IT processes. It is essential to note that this position requires being available for an on-call apart from regular working hours as per business requirement.

• Bachelor's Degree from an accredited University, preferably in Computer Science or Information Systems, or equivalent experience 

• IT Industry Certifications are a plus (MCSE, VCP, CCNA, etc…) 

• Minimum 4 - 5 years of related IT Experience managing large enterprise environments, consisting of multiple global forests and complex GPO policies, RDS/Remote Access Administration, Citrix environments.

• Minimum of 4 - 5 years of experience managing Active Directory and Okta or equivalent Identity Management

• Minimum of 4 - 5 years of experience administering Office 365, Azure AD, AWS, Cloud and other Identity Managements solutions.

• Minimum 5 years of experience working with, and authoring scripts (preferred MS Powershell) focused on streamlining system administration, auditing, and reporting functions surrounding Microsoft Azure, Office 365, Active Directory, and Microsoft Exchange.

• Experience as technical lead in field of expertise 

• Experience implementing best-practice processes and procedures including ITIL 

• Experience leading small & large projects that require interaction with the business 

• Experience in environments with formal project management methodologies and practices 

Communications: 

• Document solutions, systems, and procedures 

• Consistently leads knowledge transfer efforts to other team members

• Identify and suggest process and/or procedure improvements 

• Deliver data insights in a format optimized for leadership decision-making

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• Delivers communication and measurable goals for assigned projects 

• Works effectively as an individual and as part of a team 

Issues Management and Resolution: 

·        Troubleshoot complex system, application, and hardware issues

·        Use external information to research and resolve issues when needed

·        Strong knowledge with regards to local policies, rights, and standards as well as having a solid grasp on how they come into play in the environment

·        Ability to manage multiple issues, priorities, and goals

·        Engages with external vendors to resolve issues as needed

·        Develop IT strategies to improve system management and response rate

 Administration: 

• Perform routine system maintenance in compliance with security standards.

• Tracking of configuration items

• Design, build and configure new hardware/software 

• Document and maintain security standards of various environments

• Perform installation and configuration of software including operating system, patches, and 3rd party products. 

Project Management: 

·        Drive completion of quality project deliverables, within time and budget 

·        Deliver projects for both IT and directly for the business 

·        Ensure quality control on all projects within area of responsibility