Community Manager

United States·Richmondmid

MarketingSocial Media Manager

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Quick Summary

Overview

Envolve Client Services Group owns and professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.

Technical Tools

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Responsibilities

~2 min read

→Accountable for all aspects of the day to day operation of assigned property
→Ensure that all physical aspects of the property are fully functional at all times and maintained in an attractive condition
→Frequent interaction with residents, proactively responding to their needs, focus on relationship development and achieving a high level of resident retention
→Achieve the highest possible net operating income through implementation of effective cost control
→Manage the property in the most efficient and profitable manner possible given existing market conditions consistent with goals and objectives of Envolve Client Services Group
→Develop yearly operating and capital budget plans while being cognizant of how it potentially
impacts NOI
→Coordinate and supervise resident improvement and other capital projects
→Monitor and enforce resident lease obligations
→ Understand and maintain strict adherence to State and Federal Fair Housing Laws
→Communicate effectively with site staff members and ensure compliance of all personnel policies
and procedures
→Provide direction and oversight to property maintenance staff. Ensure that units/space conditions
are in market ready condition
→Promote and teach safe work practices and ensure all safety of site and the occupants
→Perform regular inspections of managed property in accordance with pre-established schedules;
recommend and coordinate necessary maintenance projects
→Bid, negotiate and manage vendor service contracts and one-time projects
→Effectively maintain knowledge of the property and competitive properties through consistent
evaluation of market condition and trends
→Train and mentor office staff in an effort to implement sales and marketing materials, which
effectively maximizes rental income and results in high occupancy
→Ensure property compliance with all applicable Affordable Housing programs, including but not
limited to HUD Subsidy, USDA, RD, LIHTC, HOME and other state and local programs
→Provide reports as required
→Other tasks as assigned.

Requirements

~1 min read

High school diploma or equivalent, some college preferred
Minimum of 3 years as a Community Manager or Assistant Community Manager required or equivalent management experience
Must have a valid Drivers license
HCCP Certification preferred

Must have strong financial management skills and be well versed in budgeting, forecasting and cost control
Ability to work effectively and lead the community staff in a fast paced, ever changing environment
Solid multi-tasking skills along with the ability to meet deadlines
Ability to communicate professionally and effectively with co-workers, residents, vendors and
corporate staff
Must be proficient with Microsoft Office (Excel, Word, and Outlook)
Experience with Yardi preferred
Willingness and ability to work weekends and holidays when the business requires
Must be able to travel for training and occasional business meetings